Jim Ellis Chevrolet of Atlanta
Atlanta, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,667 reviews
Here is what I told Ava: Hey Ava, it was okay however I was not happy with the confusion around my service contract and it really made me upset as I usually love these appointments. I was told that I would was not happy with the confusion around my service contract and it really made me upset as I usually love these appointments. I was told that I would have to pay for the repair , which I then verified with Sales I would definitely not because I have a service contract. After sales and finance director had explained to the service team, I was assured it's figured out now. Then when the car was pulled, I was told again that I had to pay 200$ which I was pretty upset about because even the person handing me the papers before that said 'you are all set' . Please also add to the list that it seems like the team forgot to fill my windshield wipers up. More
Always polite, courteous ,and informative. Will recommend to anyone. Always there when service is needed Will recommend to anyone. Always there when service is needed More
I can’t put into words how grateful I am for the professionalism Reggie Stagmaier showed throughout the entire process. He was knowledgeable, informative, and kept me updated every step of the way. professionalism Reggie Stagmaier showed throughout the entire process. He was knowledgeable, informative, and kept me updated every step of the way. He made the car-buying experience smooth and stress-free, and I truly appreciated his patience and willingness to answer all of my questions. I highly recommend Reggie to anyone looking for a professional and trustworthy salesperson! More
Very positive experience overall. Communication was clear and accurate, the diagnosis was explained well, and recommendations of “nice to have” vs. “necessary” were very much apprecia Communication was clear and accurate, the diagnosis was explained well, and recommendations of “nice to have” vs. “necessary” were very much appreciated. More
It took longer than expected but I am overall satisfied They did quality work and is a little expensive They did quality work and is a little expensive More
Efficient, quality service . Estimated 2 hrs took 2 1/2 including free wash. Looks great Estimated 2 hrs took 2 1/2 including free wash. Looks great More
What I was told was that my torque tube was damaged and when I mentioned that I just replaced it, I was told that they need to lower it to see how damaged it is. I'm fully aware of how much this job costs when I mentioned that I just replaced it, I was told that they need to lower it to see how damaged it is. I'm fully aware of how much this job costs aswell so I had to decline because the warranty company decided to not cover it because they are under a class action lawsuit that I was unaware of. The real reason I scored the survey so low is because when I got my car back, a lot of the panels weren't even put back correctly finding screws that aren't even screwed in all the way, as if the tech was upset because I didn't accept the repair. I'm also missing a screw for my speaker panel in the truck that serves as a hook point. As a former tech from Mercedes-Benz of Buckhead, you're supposed to return vehicles as if you were never there, doesn't matter if the customer declines a job or is just there for warranty work. If you guys offer payment plans so that I can cover the cost of the repairs I'll gladly bring my vehicle back. And leave you guys a better survey in the future if that's an option More


