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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,255 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

March 24, 2023

Everyone in the Jim Ellis service department was wonderful to work with. They were courteous and professional on the phone, and even though this was my first time there, my adviser greeted me by nam More

by Stephanisat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas, Elise Schaaf
Mar 27, 2023 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

March 24, 2023

Vlad did a wonderful job for me as always. First class service. it is a pleasure to work with him. More

by TIVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Mar 24, 2023 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

March 24, 2023

Your team is the best! They know my tight schedule and accommodates me. They also perform excellent work. Price, service, and quality work every time! More

by EFP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Jones - 5 stars too, Elise Schaaf
Mar 27, 2023 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

March 23, 2023

Jim Ellis Chevrolet is a Great place to buy a truck for a great price and very friendly people as well More

by crimmarcus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Burby, Patrick Bernard, Luis Gonzalez-Brands
Mar 24, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! General Manager Ralph Sorrentino

March 23, 2023

Amanda Burby was great to work with. Would go back and work with her again. More

by LINDSEYMESSICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Amanda Burby
Mar 24, 2023 -

Jim Ellis Chevrolet responded

Thank you, Lindsey! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

March 23, 2023

Loan was very sharp and she kept me up to date on the process of my van. Recommended a service I needed at 60,000 miles and I agreed to it. She has a wonderful attitude and a pleasant smile. More

by LEON.JOBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan Pham
Mar 24, 2023 -

Jim Ellis Chevrolet responded

Thank you, Leon, for choosing Jim Ellis Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

March 23, 2023

I received quick and efficient service. loan was helpful and informative. Much appreciated, thanks again. More

by Kkid8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Elise Schaaf, Loan Pham
Mar 24, 2023 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Loan and the team met your expectations. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

March 23, 2023

Great service they are all the way around. Great people I would recommend them highly especially…..Retanza.. they got a transportation going and coming 100% satisfied More

by Jdmcvay20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
Mar 24, 2023 -

Jim Ellis Chevrolet responded

Thank you for the kind words for Retanza and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

March 23, 2023

Efficient, courtesy and considerate. Thanks to Vladimir and his technicians. I would recommend this service to others. More

by williamsjm8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Mar 24, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Vladimir and our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

March 23, 2023

Let down that when they do a tire rotation and balance they don’t check the air pressure that was 10 to 15 low - seems it would be automatic More

by Rcv8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
Mar 24, 2023 -

Jim Ellis Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have a 5-star experience at our dealership. Would you mind reaching out to us directly so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Expect the Best! Service Manager Mr. David Theriault

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