Jim Ellis Chevrolet

Truck was on the lot, added a liftgate, would take 2 weeks. We signed the deal on April 10th. Now we find out that they are waiting on the trailer hitch, won't ship until May 8. If I had known earlie weeks. We signed the deal on April 10th. Now we find out that they are waiting on the trailer hitch, won't ship until May 8. If I had known earlier it would have taken this long for a trailer hitch, we would have installed one ourselves More

didn’t repair my sensor on my driver side, when i dropped off my truck for oil change. dropped off my truck for oil change. More

Zane was great. He kept me informed about the Corvette that I ordered. Zane took time to show me every feature. Ned, I feel held up my process and went back and forw He kept me informed about the Corvette that I ordered. Zane took time to show me every feature. Ned, I feel held up my process and went back and forward over the sales tax. I let him know the credit union in Louisiana would take car if my sales tax he kept pushing the dealership was going to held. That information was incorrect. It was not a pleasant experience with Ned, but I would definitely us Jim Ellis again with Zane. More

Very good service nice to customer. Fast service explain very well to customer. Very professional sale person. Fast service explain very well to customer. Very professional sale person. More

Compared to the Chevrolet Dealer in Alpharetta, Vladimir and JimEllis are a 15 on a scale of 10. They worked me into the schedule on short notice, honored the timeframe they quoted, did a great job and even and JimEllis are a 15 on a scale of 10. They worked me into the schedule on short notice, honored the timeframe they quoted, did a great job and even washed the exterior, none of which would happen at a different dealership. I bought my car at Jim Ellis, a great experience! However I live 20 miles away. I’ve been trying (oh so many visits) to use another Chevy dealer who was closer for service and I’ve been screwed every time. From now on I’m going the 20 miles to get honest good service. Honest review! More

I am not satisfied with your service department they over charge for oil change that’s not good charge for oil change that’s not good More

Love them they are the best they care about the customer I will keep doing business with them. I will keep doing business with them. More

Finance department fraudulently deceived us, by telling us we would qualify for a lower interest rate if we purchased a warranty that we did not want. After disclosing that we did not want it, she told us us we would qualify for a lower interest rate if we purchased a warranty that we did not want. After disclosing that we did not want it, she told us that the banks require it. Please remove the warranty as there is no truth or merit to the Financial departments statement. More

I have purchased many vehicles in my 62 years. Jalen Jackson is by far, the best experience I’ve ever had with a salesperson! His honest and genuine concern for me as a customer and exactly what I Jalen Jackson is by far, the best experience I’ve ever had with a salesperson! His honest and genuine concern for me as a customer and exactly what I wanted was unquestionable. I was initially unhappy with the prep of a used vehicle and he went above and beyond through his manager and all service departments to insure the vehicle was brought up to my standard. He was never pushy when I backed away, just a friendly and casual check in to see if there was anything else he could do to make our experience better. After much feedback and perseverance from him on the vehicle preparations it was brought up to my standard. It was a surprise for my daughter and he helped us pull it off by checking on my arrival time and ensuring the vehicle was out front, running, and looking absolutely beautiful. Needless to say, she was speechless and overjoyed, and Jalen was a huge part of that. I wholeheartedly recommend Jalen for any of your purchasing needs, he will be with you from beginning to end with excellent communication and feedback, and never, ever pushy. Thanks Jalen, from the entire Jackson family! More

Professional and courteous. Very responsive to helping the customer. A very positive experience. Would gladly do business with again! Very responsive to helping the customer. A very positive experience. Would gladly do business with again! More