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Jim Ellis Chevrolet

Atlanta, GA

Overview
Reviews
4.5
4,255 Reviews
Call Dealership (678) 268-6487

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

March 16, 2023

I got a text stating I would get first service free rotation and oil change didn't get it More

by WELLSJOSEPH44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonja Brown
Report | Print
Mar 19, 2023 -

Jim Ellis Chevrolet responded

Thank you for this feedback, Joseph. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

March 16, 2023

Amanda Burby was an excellent sales agent. She kept me updated while I was waiting for my car to arrive. When I picked up my car, she was helpful and patient while we went through the purcha More

by melissa.hankins12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Burby
Report | Print
Mar 16, 2023 -

Jim Ellis Chevrolet responded

Congratulations on your new purchase, Melissa. We appreciate you taking the time to leave us this fantastic five-star review. We're happy to hear that Amanda was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for your business, Melissa. Expect the Best! General Manager Ralph Sorrentino

March 15, 2023

Honest brokers. I felt valued while they are still in business to make money. I felt they did right by me. More

by PZREDDICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Sims, Patrick Bernard, Andre Thomas
Report | Print
Mar 16, 2023 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. If there is anything we can assist you with in the future, please let us know. We're always happy to help. Expect the Best! Service Manager Mr. David Theriault

March 15, 2023

Vladimir has been taking care of my vehicles for over 20 years at his previous dealership and here at Jim Ellis Chevrolet. He is helpful, courteous and very knowledgeable concerning my car. I will always ca More

by NEJAMES735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Report | Print
Mar 16, 2023 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet over the years. Your feedback and five-star rating mean a lot to us. We look forward to sharing your compliments with Vladimir. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

March 14, 2023

The Desk lady was helpful but the previous guy was not a good experience 😕 thank you More

by OICIRUAM1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane Cobb, Retanza Grier
Report | Print
Mar 15, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback! We appreciate your business and look forward to serving you again. Expect the Best! Service Manager Mr. David Theriault

March 14, 2023

The service completed less than I expected to be, and the person who assisted was nice More

by REDATSEGAW
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan Pham, Sonja Brown
Report | Print
Mar 15, 2023 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

March 14, 2023

Went in for oil change and tire rotation, tires weren't rotated. How am to know the oil was actually changed? More

by garversteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Retanza Grier
Report | Print
Mar 18, 2023 -

Jim Ellis Chevrolet responded

Thank you for your review, Steve. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please reach out to us directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

March 14, 2023

I had a great experience with Amanda, our salesperson. She stayed late to get me in the vehicle I wanted. Great team and great vehicle. Thank you. More

by Jake.lecroy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Amanda Burby
Report | Print
Mar 14, 2023 -

Jim Ellis Chevrolet responded

Thank you Jake. It's fantastic to hear that Amanda provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

March 14, 2023

Estuvo bien el servicio fue rapido mas bien demasiado rapido. Oh tienen gente que hablen en español More

by nievesnluis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
Report | Print
Mar 15, 2023 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you, Luis. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

March 13, 2023

Great service by people that really care about their customers. The service is always personal so you feel that you are their only client. More

by Rslovis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, David Theriault
Report | Print
Mar 14, 2023 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

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