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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,255 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

March 11, 2023

I am highly grateful for your great service you gave to my car Chevrolet Sonic 2013 Again thank you so much More

by egle osorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis valdes, Vladimir Kochubey, Elise Schaaf, Luis Valdez, David Theriault, Charles Prayor, Retanza Grier, Christian Locklear, Loan Pham, Sonja Brown, Shanise Presley
Mar 13, 2023 -

Jim Ellis Chevrolet responded

Egle, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

March 10, 2023

Staff is very pleasant. They go out their way to assist. With the backup of getting your car, they are always getting you the best dates and calling you back More

by CWASHINGTON25327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Elise Schaaf, Luis Valdez, David Theriault, Charles Prayor, Retanza Grier, Christian Locklear, Loan Pham, Sonja Brown
Mar 11, 2023 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

March 09, 2023

Loan was the BEST! !! She was very thorough with helping me understand my claim process! More

by Ceegee5480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan Pham
Mar 11, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Loan and our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

March 09, 2023

Same experience as usual! Excellent and knowledgeable service. Staff is super helpful and very friendly More

by Redcbr_900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
Mar 11, 2023 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

March 09, 2023

My service tech had me in and out of service in under a hour. This exceeded my expectations. More

by KEVJETER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor, Loan Pham, Sonja Brown
Mar 11, 2023 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

March 09, 2023

I have nothing but good things to say about Jim Ellis Chevrolet. I ordered a Traverse and it took quite a while to come in but every time I called my sales representative Reggie, he was always very helpf More

by LEIGHB0
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier, Ned Iwuji, Luis Gonzalez-Brands, Andre Thomas
Mar 11, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. It's great to hear that Reggie and the team were so helpful to you while assisting you with your purchase. We hope you'll continue to enjoy your new Traverse! Expect the Best! Service Manager Mr. David Theriault

March 09, 2023

Terrible service. Worst dealership service team I’ve ever had. I’ve only purchase Chevy vehicles since 2003 and only from dealerships. I am new to GA, made an appt for More

by ms.nicholeaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Baker
Mar 12, 2023 -

Jim Ellis Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

March 09, 2023

Great costumer services, very friendly, up front with what's going on with your vehicle More

by SIRD162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
Mar 11, 2023 -

Jim Ellis Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

March 09, 2023

Car I wanted was sold! !! Bummer. Will keep looking!!! Since your located in a large city!! More

by budmiller848
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don’t know who but said it was sold
Mar 11, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to write this review. Please don't hesitate to reach out if we can be of any further assistance! Expect the Best! General Manager Ralph Sorrentino

March 09, 2023

Amanda was great to work with. She delivered phenomenal service and stayed in contact frequently. More

by bbr522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Amanda Burby
Mar 11, 2023 -

Jim Ellis Chevrolet responded

It's great to hear that Amanda was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

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