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Jim Ellis Chevrolet

Atlanta, GA

Overview
Reviews
4.5
4,255 Reviews
Call Dealership (678) 268-6487

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

March 08, 2023

Worst dealership I've ever shopped at, will not be recommending or coming back to this dealership for any reason. More

by Dontneed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Cauthen
Report | Print
Mar 11, 2023 -

Jim Ellis Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

March 08, 2023

They are the best! They are always on top of getting your truck ready & fixed. They are also always with the right attitude. More

by eamiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonja Brown
Report | Print
Mar 08, 2023 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

March 08, 2023

The techs were very friendly. Set clear expectations on the scope and timing of the work. More

by bcorbett9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonja Brown
Report | Print
Mar 09, 2023 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

March 08, 2023

Great customer service, employees are very professional, timely is great, they make you feel comfortable. More

by ACAPULCOMEX75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan Pham
Report | Print
Mar 09, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

March 08, 2023

Very quick ad efficient. ..it took 4 hours to purchase a new car!!! We were enjoying the conversations outside of car talk too. Leland and Andrea are very nice and friendly t More

by AARONSMITH108
Recommend Dealer
Yes
Employees Worked With
Leland Sims, Andre Thomas
Report | Print
Mar 09, 2023 -

Jim Ellis Chevrolet responded

Thank you for your business and this review, Aaron. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Expect the Best! Service Manager Mr. David Theriault

March 07, 2023

Sam made the experience of buying a car so easy, fun, and transparent. I would highly recommend him to my family and everyone else More

by Maykellpujals
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Opara
Report | Print
Mar 08, 2023 -

Jim Ellis Chevrolet responded

Thanks for your feedback on your recent visit to Jim Ellis Chevrolet. I'm glad to hear that Sam was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Expect the Best! General Manager Ralph Sorrentino

March 07, 2023

Super helpful I was able to get the car I wanted so happy! Definitely would come back to purchase another car in the future! More

by SJAHLIK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Sorrentino, Luis Gonzalez-Brands, Sam Opara
Report | Print
Mar 08, 2023 -

Jim Ellis Chevrolet responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Expect the Best! General Manager Ralph Sorrentino

March 07, 2023

Quality service and nice staff/clean facility. They will try to talk down to you as a female so beware and be strong in your conviction. A little more pricey than other Chevy dealers but pay for t More

by mmartim5678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Report | Print
Mar 07, 2023 -

Jim Ellis Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Expect the Best! Service Manager Mr. David Theriault

March 07, 2023

Everyone was professional. I had a great experience, Luis was very knowledgeable and very helpful. More

by joycejames223
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Bernard, Luis Gonzalez-Brands
Report | Print
Mar 08, 2023 -

Jim Ellis Chevrolet responded

It's fantastic to hear that Luis and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

March 07, 2023

Catherine was amazing. Communication was frequent and turnaround time was quick. I was very impressed More

by GOODWINSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine
Report | Print
Mar 07, 2023 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

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