Jim Ellis Chevrolet

Katie and David are first class customer service savants. I was informed every step of the way. Thank you I was informed every step of the way. Thank you More

Thomas and Valedmer was outstanding. They were both very professional and were eager to make sure I was completely satisfied before I left the shop today!!!!!!! They were both very professional and were eager to make sure I was completely satisfied before I left the shop today!!!!!!! More

The service is good people are courteous. The place is clean, and I will recommend other people to get their vehicle serviced there. The place is clean, and I will recommend other people to get their vehicle serviced there. More

Muy buen servicio, el personal muy amable, y responden todas las dudas . Es muy fácil comunicase con ellos. Recomendado!! todas las dudas . Es muy fácil comunicase con ellos. Recomendado!! More

I am extremely disappointed. You did not do my alignment properly. You kept blowing me off when I told you on many occasions that my steering wheel wasn’t straight and calibrated You did not do my alignment properly. You kept blowing me off when I told you on many occasions that my steering wheel wasn’t straight and calibrated. You kept telling me that my alignment was done properly and that the paperwork was showing that the wheels/tires were straight. You tried to make me pay for a diagnostic when you clearly took payment and did not deliver on the Job. I had to go to Rick Hendricks Chevrolet in Duluth for them to take a few minutes to drive the car and see that my steering wheel wasn’t indeed recalibrated. This is my third car with you and I’m extremely disappointed to the point of not even wanting to come back or recommend you. I’ve never been treated this way. I felt like all you cared about was how much money you can get out of me instead of fixing your mistake. More

Be aware of the financial person Franchely, she will put extended warranty into your contract without saying extended warranty into your contract without saying More

From making the appointment to picking up the vehicle, I couldn’t ask for more professional team in the service technicians and the staff at Jim Ella Chevrolet. couldn’t ask for more professional team in the service technicians and the staff at Jim Ella Chevrolet. More

Good place seems like it is lack being at home around good family and good friends good family and good friends More

This was the easiest car buying experience ever. I told Jaylan what I wanted and he made it happen and then some. He and Andre worked everything out to where the car I wanted was at my fingertips. I told Jaylan what I wanted and he made it happen and then some. He and Andre worked everything out to where the car I wanted was at my fingertips. Thank you!! More

My Jim Ellis Chevrolet service advisor was friendly, knowledgeable and courteous. She “turned around” my un-friendly experience when I turned up for my maintenance appointment (as a long term Buick own knowledgeable and courteous. She “turned around” my un-friendly experience when I turned up for my maintenance appointment (as a long term Buick owner, servicing my vehicle at that location) at the Buick Service Desk location. My service was moved to the Jim Ellis Chevrolet location without letting me know —-thus (JE Chevrolet) is where I will request future service for my 2015 Buick. —I will request Sonja for my needs. Thank you Sonja! More