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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,255 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

February 12, 2023

I absolutely love this dealership I’ve brought two trucks from this very location I get service done on three vehicles here and everyone is so pleasant and helpful More

by hcinaya2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Loan Pham
Feb 13, 2023 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

February 11, 2023

Great Experience purchasing a car from Jim Ellis Chevrolet. Amanda was very pleasant to work with. She had the vehicle I was interested fueled and ready to drive apon my arrival. The whole proces More

by Corey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Burby, Andre Thomas
Feb 12, 2023 -

Jim Ellis Chevrolet responded

Corey, We are very happy to have provided you with such a positive experience! Amanda, Andre, and our team sincerely value your business and look forward to your next visit. Expect the Best! General Manager Ralph Sorrentino

February 11, 2023

The service staff is well informed, and they are extremely courteous They understand why we. bring the car in for service If the mechanic finds something that we are not aware of they always More

by FPENLOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Elise Schaaf, Luis Valdez
Feb 12, 2023 -

Jim Ellis Chevrolet responded

Thank you! Elisa, Vladimir, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

February 11, 2023

Retanza is great! It's such a pleasure working with her when bringing vehicles in to be serviced, she keeps me updated every step of the way and her energy is positiv More

by Myway
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
Feb 12, 2023 -

Jim Ellis Chevrolet responded

It's great to hear that Retanza was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

February 10, 2023

I searched the country before finding my truck at Jim Ellis in GA. I had never purchased a vehicle from out of state. They were patent and helpful and got me into the truck of my dreams. More

by Leroy Ussery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sylvia Dearman
Feb 10, 2023 -

Jim Ellis Chevrolet responded

Leroy, Thank you so much for your excellent review! We are so glad that Sylvia had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new truck and don't hesitate to reach out if you need anything else. Expect the Best! General Manager Ralph Sorrentino

February 10, 2023

Missed addressing my battery on my FOB needing replacing. Couldn’t replicate skipping of my transmission. More

by DLYNCH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Prayor
Feb 15, 2023 -

Jim Ellis Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

February 10, 2023

Incredible experience. Don Martin was awesome. Everyone I dealt with was! Jeovani, THANK YOU! I will highly recommend this dealership to my friends and family. More

by WORM237
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Martin, Jeovani Nava, Ned Iwuji
Feb 12, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Don and our team here at Jim Ellis Chevrolet are glad to have you as a customer. Expect the Best! General Manager Ralph Sorrentino

Feb 13, 2023 -

Jim Ellis Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thanks again for the recommendation, and have an amazing day!

February 09, 2023

Vlad was so polite and professional! Great experience and I will be back for service when it’s time! More

by BRADMBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Reggie Stagmaier, Ned Iwuji
Feb 10, 2023 -

Jim Ellis Chevrolet responded

Brad, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

February 09, 2023

I had a Fabulous visit to Jim Ellis Service. Bryan is great. I highly recommend using Jim Ellis Service. They are the best Chevy dealer in town. More

by georgejennison
Recommend Dealer
Yes
Employees Worked With
Bryan
Feb 10, 2023 -

Jim Ellis Chevrolet responded

George, Thank you for the kind words for our service department! We look forward to sharing your compliments with Bryan and our team and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

February 09, 2023

What was supposed to be a simple fix, turned into a week long waiting game. I understand it takes time to get specific parts ordered, but there was ZERO communication until I had to call 3 times on the 5th More

by Bbeckham94
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ned Iwuji
Feb 13, 2023 -

Jim Ellis Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

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