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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,252 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,252 reviews

February 05, 2023

Great ! ! That's why I keep returning. Luis always make sure my car needs have been addressed and I'm taken care of. More

by ANDRE.WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
Feb 06, 2023 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business, Andre, and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

February 04, 2023

Evan Hill helped me test drive a Bolt EUV, after which I placed a factory order through Jim Ellis. I ended up buying a different vehicle with similar specs since it was faster than waiting for the order. Ev More

by mitchell.gacuzana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Evan Hill
Feb 05, 2023 -

Jim Ellis Chevrolet responded

Mithcell, Thank you for your business and this review. We're happy to hear Evan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! General Manager Ralph Sorrentino

February 04, 2023

You promised two hours and that's what it was. The staff I dealt with were very pleasant and efficient. More

by jebalh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Don't know name
Feb 05, 2023 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

February 04, 2023

Clarence “CW” Williams was great! The car I wanted wasn’t available at first but when something similar arrived on the lot he called me immediately and I got my new car that day. It c More

by NINI27AR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes, Patrick Bernard, Clarence Williams
Feb 06, 2023 -

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

February 04, 2023

Dealership kept vehicle over weekend without any updates and I basically had to keep calling for an update. Provided diagnosis that would cost me $1700 and then could not guarantee all codes would be recti More

by goldeneye06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Prayor
Feb 08, 2023 -

Jim Ellis Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

February 04, 2023

Everything went smoothly and easy. Jaylan was wonderful with helping me with my purchase. Would recommend to anyone More

by kendallwilliams77
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
Feb 05, 2023 -

Jim Ellis Chevrolet responded

Kendall, Thank you for sharing your experience with us! We're happy to hear it went well working with Jaylan and hope you enjoy your new vehicle. We truly appreciate your feedback! Expect the Best! General Manager Ralph Sorrentino

February 04, 2023

Vladimir was impeccable. That guy literally read my mind on every issue related to my car. He really knows his trade. More

by ZHOUIDY_GFAUST.2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Feb 05, 2023 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Vladimir was able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

February 04, 2023

I had a great buying experience with Jim Ellis. Luis with sales was especially helpful! More

by adabbott25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez-Brands
Feb 05, 2023 -

Jim Ellis Chevrolet responded

Thank you! Luis and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

February 04, 2023

The team made it a great experience and worked hard to make the deal work. We bought a great car that the team made possible. That makes five vehicles from the Ellis brand. Thank you for the professionali More

by SPI_LLC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalo Brantley, Andre Thomas, Adam Toms
Feb 05, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Jim Ellis Chevrolet are glad to have you as a customer. Expect the Best! General Manager Ralph Sorrentino

February 03, 2023

Thomas was excellent, polite, communicated well. I have zero complaints with him. Great guy. Pricing was ridiculous. Had it done over $1000 cheaper elsewhere with GM OEM parts. More

by Jeffreytnix
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Frasure
Feb 10, 2023 -

Jim Ellis Chevrolet responded

Jeffrey, Thank you for this feedback. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? We are happy to hear you had a positive experience working with Thomas but we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

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