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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,255 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

February 07, 2023

Brian was knowledgeable and a great communicator. He made sure we understood the diagnosis and had appropriate expectations for timing and repairs More

by alemsalg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
Feb 08, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

February 07, 2023

The process was easy and very inviting. We appreciate the up front and honest sales approach. More

by DPBENSON24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Opara
Feb 07, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

February 07, 2023

People were nice. My car was serviced but I had to do without my car for 9 days. It was a simple fix in the end that could have been done in 30 minutes. More

by cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I forget his name. He was new
Feb 10, 2023 -

Jim Ellis Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

February 05, 2023

Great ! ! That's why I keep returning. Luis always make sure my car needs have been addressed and I'm taken care of. More

by ANDRE.WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
Feb 06, 2023 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business, Andre, and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

February 04, 2023

Clarence “CW” Williams was great! The car I wanted wasn’t available at first but when something similar arrived on the lot he called me immediately and I got my new car that day. It c More

by NINI27AR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes, Patrick Bernard, Clarence Williams
Feb 06, 2023 -

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

February 04, 2023

Dealership kept vehicle over weekend without any updates and I basically had to keep calling for an update. Provided diagnosis that would cost me $1700 and then could not guarantee all codes would be recti More

by goldeneye06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Prayor
Feb 08, 2023 -

Jim Ellis Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

February 04, 2023

Everything went smoothly and easy. Jaylan was wonderful with helping me with my purchase. Would recommend to anyone More

by kendallwilliams77
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
Feb 05, 2023 -

Jim Ellis Chevrolet responded

Kendall, Thank you for sharing your experience with us! We're happy to hear it went well working with Jaylan and hope you enjoy your new vehicle. We truly appreciate your feedback! Expect the Best! General Manager Ralph Sorrentino

February 04, 2023

Vladimir was impeccable. That guy literally read my mind on every issue related to my car. He really knows his trade. More

by ZHOUIDY_GFAUST.2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Feb 05, 2023 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Vladimir was able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

February 04, 2023

I had a great buying experience with Jim Ellis. Luis with sales was especially helpful! More

by adabbott25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez-Brands
Feb 05, 2023 -

Jim Ellis Chevrolet responded

Thank you! Luis and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

February 04, 2023

The team made it a great experience and worked hard to make the deal work. We bought a great car that the team made possible. That makes five vehicles from the Ellis brand. Thank you for the professionali More

by SPI_LLC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalo Brantley, Andre Thomas, Adam Toms
Feb 05, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Jim Ellis Chevrolet are glad to have you as a customer. Expect the Best! General Manager Ralph Sorrentino

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