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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,255 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

February 04, 2023

Evan Hill helped me test drive a Bolt EUV, after which I placed a factory order through Jim Ellis. I ended up buying a different vehicle with similar specs since it was faster than waiting for the order. Ev More

by mitchell.gacuzana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Evan Hill
Feb 05, 2023 -

Jim Ellis Chevrolet responded

Mithcell, Thank you for your business and this review. We're happy to hear Evan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! General Manager Ralph Sorrentino

February 04, 2023

You promised two hours and that's what it was. The staff I dealt with were very pleasant and efficient. More

by jebalh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Don't know name
Feb 05, 2023 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

February 03, 2023

Thomas was excellent, polite, communicated well. I have zero complaints with him. Great guy. Pricing was ridiculous. Had it done over $1000 cheaper elsewhere with GM OEM parts. More

by Jeffreytnix
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Frasure
Feb 10, 2023 -

Jim Ellis Chevrolet responded

Jeffrey, Thank you for this feedback. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? We are happy to hear you had a positive experience working with Thomas but we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

February 02, 2023

Great service Chevrolet the best at making cars that’s why I love my.car wouldn’t take it somewhere else if it’s not a Chevy dealership. More

by Cesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
Feb 02, 2023 -

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Cesar, for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

February 02, 2023

Unbelievable service. Truck transmission went out and they had me going next day. Great dealership More

by Porterjed1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas frasure 5 star, Sonja Brown
Feb 02, 2023 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

February 02, 2023

Amanda was highly professional, courteous, and friendly. She made the whole process of purchasing our vehicle a pleasant experience. We highly recommend giving her a call. More

by Jubilee07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Burby, Andre Thomas
Feb 03, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for the kind words for Amanda and for choosing Jim Ellis Chevrolet! Congrats on your new purchase, and let us know if we can be of any more assistance! Expect the Best! General Manager Ralph Sorrentino

February 01, 2023

Reggie is awesome! I truly appreciate his help, and always making himself available! Thank you Reggie! More

by DANIEL.VERELA
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier
Feb 02, 2023 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Daniel, and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

February 01, 2023

This was my first time bringing my car in to a dealership for repair. I chose this dealership even though it’s further from my house because they were the only Chevy dealer I could get on the phone. I made m More

by Lmcdani3
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas
Feb 05, 2023 -

Jim Ellis Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com We'd love to get to the bottom of this and turn things around for you.

February 01, 2023

I dropped off my Corvette for service I was told they would get to it in three days they didn’t get to it for two weeks they left my my Corvette in a parking space next to a car and when I came to pick u More

by MARKMAYFIELD42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonja Brown
Feb 05, 2023 -

Jim Ellis Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com so we can learn more about your visit and address your concerns. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 01, 2023

Brand loyal to a great dealership, great people and customer service while buying my vehicle and during service! More

by WESMCFARLANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Reggie Stagmaier
Feb 02, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

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