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Jim Ellis Chevrolet

Atlanta, GA

Overview
Reviews
4.5
4,252 Reviews
Call Dealership (678) 735-4758

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,252 reviews

January 28, 2023

Great customer service from Charles. Good experience for routine maintenance and oil change. The service tech recommended a few other service items. More

by ALYCIA D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
Report | Print
Jan 29, 2023 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Alycia, and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

January 28, 2023

Jim Ellis Chevrolet is an absolute scam. I’d rather take my car elsewhere to get serviced from here on out as you all contracted someone to do service on my rims, they did a poor job, and yo More

by danderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Frasure
Report | Print
Feb 01, 2023 -

Jim Ellis Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

Feb 01, 2023 -

danderson responded

I’ve contacted Mr. Sorrentino directly and no response as of yet.

January 28, 2023

Good service, great communication and guidance, loan if you need to leave your car more days More

by JAV1F3RZGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
Report | Print
Jan 29, 2023 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Retanza met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

January 28, 2023

Sonja Brown was very helpful and provided prompt service. My part was delivered overnight from CA to complete the job. More

by DENNIS.JOSE.ORTIZ
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Sonja Brown
Report | Print
Jan 29, 2023 -

Jim Ellis Chevrolet responded

Dennis, Thank you for your very kind review. Sonja and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 28, 2023

Amanda is very friendly, helpful, and professional. She treat customer with respect. We satisfied with our visit. More

by dhong_nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Burby
Report | Print
Jan 29, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Amanda to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! General Manager Ralph Sorrentino

January 27, 2023

Great customer service, clean waiting area, friendly and great hospitality, reasonable, more than just business but caring about the customers like friends. More

by Anquenette Yvette Maggard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Sorrentino, Sam Opara, Sam Afeworki, Retanza Grier
Report | Print
Jan 29, 2023 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

January 26, 2023

The dealership worked really well for me and I was very satisfied with the employees who supported me during my very first car purchase! More

by MIRANDA RIV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Kalo Brantley, Randy Stephenson, Ralph Sorrentino, David Cauthen, Luis Gonzalez-Brands, Sam Afeworki, Zach Gabel, Ricky Wong, Jaylan Jackson
Report | Print
Jan 29, 2023 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! General Manager Ralph Sorrentino

January 26, 2023

Great service and Friendly staff I would definitely do more business with them in the future. I feel like I got a great deal and the process was very simple and stress free. Thanks again 👍 More

by KEEPIT3 Container Rentals
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes, Evan Hill, Patrick Bernard
Report | Print
Jan 29, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Expect the Best! General Manager Ralph Sorrentino

January 26, 2023

Had a great experience at Jim Ellis Chevrolet from beginning to end. Ask for salesman’s Luis Gonzalez-Brands, he went above and beyond our expectations and made the whole process really smooth. Would More

by Kerry McKee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes, Luis Gonzalez-Brands
Report | Print
Jan 29, 2023 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, Kerry, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

January 26, 2023

Good job. Worked me in as i didn't have an appointment. I always appreciate that. More

by Blcole55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Any of the Staff you talk with are very customer oriented. , Sonja Brown
Report | Print
Jan 26, 2023 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

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