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Jim Ellis Chevrolet

Atlanta, GA

Overview
Reviews
4.5
4,255 Reviews
Call Dealership (678) 268-6487

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

January 28, 2023

My customer service rep was great . Very helpful and efficient dealing with my car and it's issues More

by JMEPSTEIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez, Loan Pham
Report | Print
Jan 29, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

January 28, 2023

Excellent customer service they change the oil filter change oil and rotation tires thanks very much More

by Luigar1132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
Report | Print
Jan 29, 2023 -

Jim Ellis Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Luis and our service team. Please don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

January 28, 2023

Smooth online purchase. Received fixed price, brought in check, and drove out minimizing the time at the dealership. Dealer filed all the paperwork for me. More

by BB
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes, Ron Durham
Report | Print
Jan 29, 2023 -

Jim Ellis Chevrolet responded

It's great to hear that Ron, Franchely, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

January 28, 2023

Great customer service from Charles. Good experience for routine maintenance and oil change. The service tech recommended a few other service items. More

by ALYCIA D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
Report | Print
Jan 29, 2023 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Alycia, and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

January 28, 2023

Jim Ellis Chevrolet is an absolute scam. I’d rather take my car elsewhere to get serviced from here on out as you all contracted someone to do service on my rims, they did a poor job, and yo More

by danderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Frasure
Report | Print
Feb 01, 2023 -

Jim Ellis Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

Feb 01, 2023 -

danderson responded

I’ve contacted Mr. Sorrentino directly and no response as of yet.

January 28, 2023

Good service, great communication and guidance, loan if you need to leave your car more days More

by JAV1F3RZGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
Report | Print
Jan 29, 2023 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Retanza met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

January 28, 2023

Sonja Brown was very helpful and provided prompt service. My part was delivered overnight from CA to complete the job. More

by DENNIS.JOSE.ORTIZ
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Sonja Brown
Report | Print
Jan 29, 2023 -

Jim Ellis Chevrolet responded

Dennis, Thank you for your very kind review. Sonja and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 28, 2023

Amanda is very friendly, helpful, and professional. She treat customer with respect. We satisfied with our visit. More

by dhong_nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Burby
Report | Print
Jan 29, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Amanda to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! General Manager Ralph Sorrentino

January 27, 2023

Great customer service, clean waiting area, friendly and great hospitality, reasonable, more than just business but caring about the customers like friends. More

by Anquenette Yvette Maggard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Sorrentino, Sam Opara, Sam Afeworki, Retanza Grier
Report | Print
Jan 29, 2023 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

January 26, 2023

Good job. Worked me in as i didn't have an appointment. I always appreciate that. More

by Blcole55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Any of the Staff you talk with are very customer oriented. , Sonja Brown
Report | Print
Jan 26, 2023 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

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