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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,255 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

January 15, 2023

Good morning Mr. Sorrentino I purchased a vehicle from your dealership on December 20,2022 I have not received that vehicle. I was told initially that they were going More

by LAURENCE.EASLEY71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Clarence Williams
Jan 20, 2023 -

Jim Ellis Chevrolet responded

Laurence, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

January 15, 2023

My service advisor was outstanding. She kept me informed of the status of my repairs. Also the dealership was very accommodating in providing a loaner vehicle. More

by MIDLIFETOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf, Retanza Grier
Jan 16, 2023 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your service experience with Jim Ellis Chevrolet. Retanza and Elise appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

January 14, 2023

Perfect place to build a relationship for your family's vehicle needs. We've used the services here 00 for nearly 13 years. We trust that the mechanics and technicians who service or vehicle are top notch, More

by TeeD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Campbell, Vladimir Kochubey, Charles Prayor, Sonja Brown
Jan 15, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

January 14, 2023

Very friendly very knowledgeable makes you feel very happy with your purchase will definitely come back when it’s time to buy again. More

by Jusbbeautiful
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalo Brantley, Patrick Bernard, Kyle Riley
Jan 15, 2023 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! General Manager Ralph Sorrentino

January 14, 2023

Kyle and Patrick were very helpful with making this purchase!! I would return to buy again!! More

by millercorey0471
Recommend Dealer
Yes
Employees Worked With
Kyle Riley
Jan 15, 2023 -

Jim Ellis Chevrolet responded

Thanks, Corey, for your feedback on your recent visit to Jim Ellis Chevrolet. I'm glad to hear that Kyle and Patrick were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Expect the Best! General Manager Ralph Sorrentino

January 14, 2023

The Ellis team made buy a new car a great experience. Amanda was awesome to deal with in all the years of buying card she was the best sales person I’ve ever had. More

by raybousquet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Burby, Andre Thomas
Jan 15, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Amanda delivered such a great experience! Expect the Best! General Manager Ralph Sorrentino

January 13, 2023

3 1/2 hrs for an oil change! Ridiculous. This visit was free, due to me waiting 3 hours, my last visit. Only for me to wait longer, than last time. I only came back, due to the o More

by Samantha Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Loan Pham
Jan 13, 2023 -

Samantha Ramirez responded

Please do better, I understand things happen, but 3 1/2 hours, is a bit much.

January 13, 2023

I have. 2020 Colorado, they did not fix the transmission noise I understand that this is a common issue with the truck so I’m not surprised that they were un More

by BENJAMINSPERETZ
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cathrine jackson
Jan 18, 2023 -

Jim Ellis Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Please get in touch with Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com to discuss. Thank you for your time, Benjamin, and hopefully, we can get to the bottom of this.

January 13, 2023

Great service! Loan was great! She always does a great job. Thank you. And the car was cleaned More

by odedli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan Pham
Jan 15, 2023 -

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

January 12, 2023

Glad you have an ev expert and the service team is responsive and easy to get in contact with. More

by csbeaty1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Jan 18, 2023 -

Jim Ellis Chevrolet responded

Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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