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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,255 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

January 12, 2023

Service here is always impeccable. The price of the services are pretty high. I make a decent salary and leave satisfied but broke. More

by Trent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
Jan 15, 2023 -

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Trent, for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

January 12, 2023

3 hours for an oil change and tire rotation is ridiculous and bad..not good More

by DaveCMalloy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonja Brown
Jan 18, 2023 -

Jim Ellis Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, Dave, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 12, 2023

The dealership did a good job of servicing my car and apprising me of its progress and price. More

by STEPHENRGRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Jan 15, 2023 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Stephen, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 12, 2023

Great customer service. I had a couple worries with my transmission and they evaluated it, it ended up not being as serious as I thought. This team has integrity, they could More

by CRAIGLSCOTTJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier, Sonja Brown
Jan 15, 2023 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, Craig, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

January 12, 2023

Very assertive and helpful. Stayed in contact in a timely manor. Definitely good customer service More

by QMONEY10023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
Jan 15, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

January 11, 2023

Valdimir and the rest of the entire Jim Ellis Staff are Great!! Always have a great experience when I go there. More

by WILLIAM121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Jan 11, 2023 -

Jim Ellis Chevrolet responded

William, thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

January 11, 2023

Jaylan was so amazing to work with and very professional. He responded to me and was persistent when two other contacts with the dealership did not respond. He should get a raise for excellent communications More

by Grammytj3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes, Jaylan Jackson
Jan 12, 2023 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad to hear that Jaylan was able to help, and we hope to see you again! Expect the Best! General Manager Ralph Sorrentino

January 10, 2023

Ian was professional and knowledgeable. He provided exemplary service and created a pleasant buying experience. I would definitely recommend Jim Ellis Chevrolet to family and friends as wel More

by Edwards92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Killian, Sam Afeworki
Jan 11, 2023 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

January 10, 2023

Treated us like family from start to finish and we will always buy our vehicles from Jim Ellis More

by DLWEBB3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalo Brantley
Jan 11, 2023 -

Jim Ellis Chevrolet responded

Here at Jim Ellis Chevrolet, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Expect the Best! General Manager Ralph Sorrentino

Jan 11, 2023 -

DLWEBB3 responded

Our email address is dlwebb3@aol.com

January 10, 2023

El señor Jovani siempre se porto amable y resolvio todas mis dudas fue muy atento y la señorita que me ayudo con el papeleo fue muy amable también excelente servicio More

by ESPARZALANDY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeovani Nava, Franchely Reyes
Jan 11, 2023 -

Jim Ellis Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Expect the Best! General Manager Ralph Sorrentino

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