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Jim Ellis Chevrolet

Atlanta, GA

Overview
Reviews
4.5
4,255 Reviews
Call Dealership (678) 268-6487

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

January 10, 2023

Service 10/10 would recommend. Would recommend to everyone. Loved the services they offer. Exellent More

by lauramtz0003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
Report | Print
Jan 11, 2023 -

Jim Ellis Chevrolet responded

Thank you for your business and this review, Laura. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

January 10, 2023

Very good service. Quick and efficient. Staff was very friendly and waiting are was very clean. More

by mccoybeverley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Jackson
Report | Print
Jan 11, 2023 -

Jim Ellis Chevrolet responded

Beverley, thank you for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

January 10, 2023

Excellent, painless, easy experience. LOVE my new Colorado. Clarence and staff are the BEST! Love! More

by TAJOHNSON42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarence Williams
Report | Print
Jan 11, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Colorado! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Expect the Best! General Manager Ralph Sorrentino

January 10, 2023

Good communication and service that was provided. Upbeat and happy people to work with made for an enjoyable experience More

by SJARCHER25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Luis Valdez
Report | Print
Jan 11, 2023 -

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 10, 2023

Clarence and the rest of the staff were great to work with. Transparent pricing and speed with buying a new Chevy Bolt More

by PURP
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Bernard, Luis Gonzalez-Brands, Zane Cobb, Andre Thomas, Clarence Williams
Report | Print
Jan 11, 2023 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Clarence and the team were able to help, and we hope to see you again! Expect the Best! General Manager Ralph Sorrentino

January 09, 2023

Bad service I ever seen. Bought a truck. Salesman told me about week to order cover. But he never did Call him twice. Every time told me call back week should have cover o More

by ZHENG1GENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Bernard, Charles Prayor, Robert Gray
Report | Print
Jan 10, 2023 -

Jim Ellis Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

January 09, 2023

Top notch; was told paint would be supplied to fix a small paint, not so. More

by MJCORBETT7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Report | Print
Jan 10, 2023 -

Jim Ellis Chevrolet responded

Thank you! Elise and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 09, 2023

Service fine. Pricing absurd. $5800 transmission is $2800 over Atlanta norm. Probable preexisting problem. I asked the service rep. within 3 months of buying car t More

by SCOTT@CRESTHAVENLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katy Jackson
Report | Print
January 09, 2023

They owe me money for 2 different things. Been dealing with them for 4 months on these issues. They acknowledge I am due the money but won’t send it to me. More

by KRISTINCULVERJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Afeworki, Andre Thomas, Sonja Brown
Report | Print
Jan 13, 2023 -

Jim Ellis Chevrolet responded

Kristin, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

January 08, 2023

Not too good, I was under the impression the first service was free and come to find out, it was out by time. Was quoted $1500 for an oil change and transmission filter and was given a discount for $1 More

by KWONF4I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonja Brown
Report | Print
Jan 11, 2023 -

Jim Ellis Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

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