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Jim Ellis Chevrolet

Atlanta, GA

Overview
Reviews
4.5
4,255 Reviews
Call Dealership (678) 268-6487

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

January 08, 2023

Ron Durham was very helpful and extremely pleasant to work with. He made the process of purchasing a new vehicle very easy! More

by DLROGERS1383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Durham, Luis Gonzalez-Brands, Andre Thomas
Report | Print
Jan 08, 2023 -

Jim Ellis Chevrolet responded

We are very happy to hear Ron provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

January 08, 2023

Actually accommodate customers with bust schedules with rideshare should wait unexpectedly takes longer than anticipated for maintenance work. More

by tracey_holt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Apologies for not recalling the last two reps to rate., Vladimir Kochubey, Charles Prayor, Retanza Grier, Christian Locklear, Loan Pham, Sonja Brown
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Jan 09, 2023 -

Jim Ellis Chevrolet responded

Tracey, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

January 08, 2023

Great people. Clean. Great service. We get all our vehicles serviced here for years. Highly recommended. More

by SMORGAN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Estrella. , Vladimir Kochubey
Report | Print
Jan 09, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that Vladimir and Mark had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

January 07, 2023

Great service by service tech. Kept me informed whole time. I prob wont stick around next time but yall were fast and great More

by CARL.GUILLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Durham, Zach Gabel
Report | Print
Jan 08, 2023 -

Jim Ellis Chevrolet responded

Carl, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

January 07, 2023

Our service lane mangers, Vlad and Elise were courteous and helpful in making our experience very positive. The service director, Dave Theriault, checked on us to make sure we were getting all we needed. T More

by Jeff F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Elise Schaaf, David Theriault
Report | Print
Jan 08, 2023 -

Jim Ellis Chevrolet responded

Jeff, Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Vladimir, Dave, and Elise were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

January 07, 2023

I was disappointed with how long it was going to take to get to my car More

by WATSON49.MARIA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Retanza Grier
Report | Print
Jan 11, 2023 -

Jim Ellis Chevrolet responded

Maria, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

January 07, 2023

My advisor was knowledgeable and made my $2,500 purchase easy. I really appreciate the added car wash. It really impressed me and made me feel appreciated. Sean More

by SCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
Report | Print
Jan 08, 2023 -

Jim Ellis Chevrolet responded

Thank you for the kind words for our service department! Retanza and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

January 07, 2023

La personas son muy amigables y el servicio es muy bueno el Manaller una muy More

by WILLINGTONDUQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
Report | Print
Jan 08, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

January 06, 2023

Sonya is an awesome service advisor. Followed her from a previous dealer. Mechanic great too. Comprehensive work was done in the time promised and to estimate, as well. More

by Rceverett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonja Brown
Report | Print
Jan 08, 2023 -

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 06, 2023

Ron was excellent! Very knowledgeable and helpful. Also willing to combine multiple offers (purchased during red tag event). Thanks for everything - love the truck! More

by M Carr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Durham, Andre Thomas
Report | Print
Jan 08, 2023 -

Jim Ellis Chevrolet responded

Quality customer service is always our number one priority, and we're happy to hear that Ron met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

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