
Jim Ellis Chevrolet
Atlanta, GA
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It took a month to get a status on my vehicle. After which my car was diagnosed. This is unacceptable, especially when I was told two weeks. I did not receive callbacks until I said I was writing After which my car was diagnosed. This is unacceptable, especially when I was told two weeks. I did not receive callbacks until I said I was writing the general manager. My car is fine but the customer service is lacking. More
Smooth process we called Leland asked him if he had what we were looking for and he did. The main reason we went with Jim Ellis is that they sell their vehicles for MSRP, none of that Convenience Fee nons we were looking for and he did. The main reason we went with Jim Ellis is that they sell their vehicles for MSRP, none of that Convenience Fee nonsense that other dealers are charging! More
Zane was great through the whole process. Very informative and insightful, but never pushy. I really felt like he helped me find the perfect fit. Very informative and insightful, but never pushy. I really felt like he helped me find the perfect fit. More
We’ve had a relationship with Jim Ellis for 21 years and we love working with them. They’ve always been so helpful and transparent. we love working with them. They’ve always been so helpful and transparent. More
Elise and Erik provided excellent customer service. The only thing that would been superb would be to provide a car for duration of recall / warranty service. Elise made up for that by providing LYFT r The only thing that would been superb would be to provide a car for duration of recall / warranty service. Elise made up for that by providing LYFT rides More