Jim Ellis Chevrolet

Zane was great through the whole process. Very informative and insightful, but never pushy. I really felt like he helped me find the perfect fit. Very informative and insightful, but never pushy. I really felt like he helped me find the perfect fit. More

I received excellent communication and service from everyone involved at the dealership and would highly recommend. everyone involved at the dealership and would highly recommend. More

It took a month to get a status on my vehicle. After which my car was diagnosed. This is unacceptable, especially when I was told two weeks. I did not receive callbacks until I said I was writing After which my car was diagnosed. This is unacceptable, especially when I was told two weeks. I did not receive callbacks until I said I was writing the general manager. My car is fine but the customer service is lacking. More

Smooth process we called Leland asked him if he had what we were looking for and he did. The main reason we went with Jim Ellis is that they sell their vehicles for MSRP, none of that Convenience Fee nons we were looking for and he did. The main reason we went with Jim Ellis is that they sell their vehicles for MSRP, none of that Convenience Fee nonsense that other dealers are charging! More

Elise Schaaf was fantastic. Great service. Worked hard to get it done on time. Great Carwash. Great service. Worked hard to get it done on time. Great Carwash. More

My visit was very professional and very clean place very good service, and I will be coming back again and again The person who took care of my car. It was very professional and very nice. good service, and I will be coming back again and again The person who took care of my car. It was very professional and very nice. More

The service center is awful. Even with an appointment, I've had to sit for hours on end just for an oil change. There are not enough techs for the amount of appointments booked Even with an appointment, I've had to sit for hours on end just for an oil change. There are not enough techs for the amount of appointments booked. Also, the waiting area is uncomfortable and poorly maintained. There is a disconnect between the agents and the techs and a lack of communication. There is no respect for the customer's time when appointments are merely suggestions, and even an oil change can take 4 to 5 hours to complete. After my latest service with me car sitting there for 4 days, the work was completed, but the next day, the Check Engine light came on again. Jim Ellis deals with higher end vehicles and the service department should reflect that. Instead, I feel I could get more consistent and efficient service from Jiffy Lube. More

The service man were excellent at the job. They handle there jobs with professionalism. And I was very satisfied with the job that had to be done. They work with me on my issue and didn't hass They handle there jobs with professionalism. And I was very satisfied with the job that had to be done. They work with me on my issue and didn't hassle me about it. Thank you Jim Ellis, I highly recommend your services to anyone. More

Fast service and great customer service. Our representative informed us on the status of my vehicle periodically. Thank you! Our representative informed us on the status of my vehicle periodically. Thank you! More

Elise and Erik provided excellent customer service. The only thing that would been superb would be to provide a car for duration of recall / warranty service. Elise made up for that by providing LYFT r The only thing that would been superb would be to provide a car for duration of recall / warranty service. Elise made up for that by providing LYFT rides More