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Jim Ellis Chevrolet

Atlanta, GA

Overview
Reviews
4.5
4,255 Reviews
Call Dealership (678) 268-6487

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

December 22, 2022

Every step of the way the truck buying process was simple. From locating the truck online, to seeing and test driving, all the way through financing where Andre truly went above and beyond More

by BNEELY084
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Hill, Patrick Bernard, Andre Thomas
Report | Print
Dec 22, 2022 -

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you with your truck purchase. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

December 22, 2022

Good service but waiting too long to service for an oil change. Waiting room cold More

by SELITA_BARNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonja Brown
Report | Print
Dec 22, 2022 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and apologize for the wait. Expect the Best! Service Manager Mr. David Theriault

December 22, 2022

I always get good customer service. That’s why I keep coming back. Thank you! More

by ADORE130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Report | Print
Dec 22, 2022 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

December 22, 2022

Amanda was a wonderful sales representative! Her communication was Excellent. One phone call and we ended up with the perfect vehicle! Thank you for your superb service! We will be back! More

by shyann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Burby
Report | Print
Dec 26, 2022 -

Jim Ellis Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

December 21, 2022

Nominal wait time, Service Center employees was friendly and professional and well advised. Called me when my vehicle was ready for pick up. More

by HAZMAT4301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Charles Prayor
Report | Print
Dec 22, 2022 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

December 20, 2022

Great customer service from advisor and pleasant environment. Wait time too long for an oil change. More

by DENELLPONDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None, Vladimir Kochubey
Report | Print
Dec 21, 2022 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Expect the Best! Service Manager Mr. David Theriault

December 20, 2022

The dealership has taken really good care of me as a customer so far. Everyone there is so helpful and willing to make people happy. Hard to find these days! More

by treyd91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Hill, Andre Thomas
Report | Print
Dec 21, 2022 -

Jim Ellis Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

December 20, 2022

It takes too long (at least 20 minutes) to check in and check out your car. More

by EKD10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonja Brown
Report | Print
Dec 24, 2022 -

Jim Ellis Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

December 20, 2022

This was the easiest car purchase ever. Reggie in sales kept in touch with me at every step and the entire team was great to work with! This is the third vehicle I’ve purchased from this d More

by JMORELANDJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier, Franchely Reyes
Report | Print
Dec 21, 2022 -

Jim Ellis Chevrolet responded

Thank you for the kind words for our sales department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

December 20, 2022

Dealership was extremely helpful with my process and made it smooth. My experience with Amanda was phenomenal as well, she took care of all my needs and wants. More

by KB2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Amanda Burby, Sam Afeworki
Report | Print
Dec 21, 2022 -

Jim Ellis Chevrolet responded

Thanks for your feedback on your recent visit to Jim Ellis Chevrolet. I'm glad to hear that we were able to assist you and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Expect the Best! General Manager Ralph Sorrentino

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