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Jim Ellis Chevrolet

Atlanta, GA

Overview
Reviews
4.5
4,255 Reviews
Call Dealership (678) 268-6487

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

December 19, 2022

Jim Ellis took good care of My Chevy Volt again. Thanks Erik and Sonja. The quality of service center communication is getting better. More

by GLOVERT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonja Brown
Report | Print
Dec 21, 2022 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

Dec 21, 2022 -

Jim Ellis Chevrolet responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

December 19, 2022

Online scheduling reflected no available dates that fit my schedule. However I called and they fit me in. More

by sbedsole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
Report | Print
Dec 19, 2022 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

December 16, 2022

Very friendly, professional and prompt service. Sales and finance staff were extremely helpful and competent. More

by bwanamaker
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Bernard, Sam Afeworki, Kyle Riley
Report | Print
Dec 16, 2022 -

Jim Ellis Chevrolet responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

December 15, 2022

Service excellent, prices too high, really $75 miscellaneous parts fee? $500+ to replace 12 Volt battery on EV, 2014 Volt. More

by ALBUCKMASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonja Brown
Report | Print
Dec 16, 2022 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

December 14, 2022

Really awesome! Very helpful and detailed, made buying my car very smooth. It was great! More

by Corvette C8
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Burby
Report | Print
Dec 14, 2022 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! General Manager Ralph Sorrentino

December 14, 2022

Awesome team. I am completely satisfied . I will definitely return to Jim Ellis to do business here again. More

by CHUKOPARA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Ralph Sorrentino, Patrick Bernard, Sam Opara
Report | Print
Dec 14, 2022 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! General Manager Ralph Sorrentino

December 14, 2022

Elise and your service people are awesome. I see it in how they treat me and other customers. This is what everyone should expect from a service department. More

by EFP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Report | Print
Dec 14, 2022 -

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

December 12, 2022

I wanted information about when a transmission and radiator flush is scheduled for service. But I couldn't get that information. More

by Arthur Johnson
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
Report | Print
Dec 12, 2022 -

Jim Ellis Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Service Manager Mr. David Theriault

December 12, 2022

So far I have been very pleased with my interaction with Reggie at Jim Ellis. We spoke on the phone a couple of months ago and then I reached out to him via the website. I am not sure if that message (fro More

by joel0323
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier
Report | Print
Dec 12, 2022 -

Jim Ellis Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well. We truly appreciate your feedback! Expect the Best! General Manager Ralph Sorrentino

December 10, 2022

Kyle’s service and experience shows how wonder the sales team is at Jim Ellis thank you jim Ellis and thank you Kyle number 1 salesmen More

by jack.simonett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Riley
Report | Print
Dec 12, 2022 -

Jim Ellis Chevrolet responded

Jack, It's fantastic to hear that Kyle provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

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