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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,255 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

December 04, 2022

We have bought several cars and always happy. This time Jaylan was very prompt and helpful throughout the process. He kept us informed and helped show important parts of vehicle. Ned in business More

by rhondakharris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Jaylan Jackson
Dec 04, 2022 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business, Rhonda, and hope to see you again soon! Expect the Best! General Manager Ralph Sorrentino

December 04, 2022

Amanda has been awesome - very prompt and thorough in her communication - will recommend her over any other salesperson at any Chevy dealer! Thanks a ton Amanda! More

by Suresh Rajappan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Burby
Dec 05, 2022 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! General Manager Ralph Sorrentino

Dec 06, 2022 -

Jim Ellis Chevrolet responded

Suresh, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2022

This was a great experience on getting my car! They worked with me very well and had lots of patience. More

by Dejakierra16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Riley
Dec 04, 2022 -

Jim Ellis Chevrolet responded

Thanks for your feedback on your recent visit to Jim Ellis Chevrolet. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Expect the Best! General Manager Ralph Sorrentino

December 02, 2022

Kyle was very professional and courteous. Also very knowledgeable about vehicle gas mileage and performance More

by Sunburyoriginals
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Riley
Dec 04, 2022 -

Jim Ellis Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

December 02, 2022

UPDATE: The dealership made this right. Updating this to a 4-star review vs. my original 1-star. Thank you to Ralph Sorrentino for setting this right // ORIGINAL REVIEW: This dealershi More

by andy2001
Recommend Dealer
Yes
Employees Worked With
Ralph Sorrentino
Dec 05, 2022 -

Jim Ellis Chevrolet responded

We're sorry that you didn't have a completely satisfying experience. Please contact Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com to discuss. We'd love the opportunity to learn more and address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Dec 09, 2022 -

andy2001 responded

Thank you for your response. I emailed Ralph yesterday (12/8) morning at 7 am but have yet to receive a response. Perhaps this was an automated response from the dealership, which would signal more of the same from them.

Dec 11, 2022 -

Jim Ellis Chevrolet responded

Sir- we are so sorry that your email went to Mr Sorrentino's spam folder. Once he realized that you were trying to reach out, he responded immediately. After your conversation with Mr Sorrentino, hopefully you are pleased with the resolution. He is looking forward to seeing you tomorrow afternoon at the dealership. Again, our deepest apologies for the delay in our response.

Dec 13, 2022 -

Jim Ellis Chevrolet responded

Glad we were able to help. Thank you!

December 01, 2022

My experience working with Evan was top notch. He was extremely professional and knowledgeable about the vehicle I wanted to purchase. I would rate his service 5 stars. I would rate Jim Ellis 3 st More

by nathanfoster1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Hill, Andre Thomas
Dec 02, 2022 -

Jim Ellis Chevrolet responded

Thank you, Nathan! We sincerely appreciate your business and will be sure to share your thoughtful feedback with the team. It's great to hear that Evan and Andre provided you with excellent customer service, and we hope you will give us another opportunity to serve you in the future! Expect the Best! General Manager Ralph Sorrentino

November 29, 2022

Amanda is the best sales person ever! She was awesome to work with. I had a great car buying experience with her,. More

by VHORTON.GIN
Recommend Dealer
Yes
Employees Worked With
Amanda Burby
Nov 30, 2022 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Amanda to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Expect the Best! General Manager Ralph Sorrentino

Dec 01, 2022 -

Jim Ellis Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. We hope you have a great day!

November 29, 2022

Amanda was very knowledgeable and attentive! She’s awesome and great to work with. I’ll be doing business with her again! More

by NLLANE23
Recommend Dealer
Yes
Employees Worked With
Amanda bury, Amanda Burby
Nov 30, 2022 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Amanda met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! General Manager Ralph Sorrentino

Dec 01, 2022 -

Jim Ellis Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. We sincerely value your business and look forward to your next visit!

November 28, 2022

Ron Durham was incredible. Excellent customer service and attention to details. No hassle, great advice, and helpful. More

by Ad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Durham, Patrick Bernard
Nov 29, 2022 -

Jim Ellis Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Expect the Best! General Manager Ralph Sorrentino

November 25, 2022

My Sales Associate Clarence Williams was very helpful in assisting me in the purchase of my 2023 Malibu. He was very professional and knowledgeable. I will highly recommend him and Jim Ellis Chevrolet to my More

by mfhurd
Recommend Dealer
Yes
Employees Worked With
Clarence Williams
Nov 25, 2022 -

Jim Ellis Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

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