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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,255 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

November 15, 2022

S/o to Amanda I had 2 previous salespersons before her. The one who I ordered with who was cool but got fired and the 2nd guy didn’t seem to care if I got the car more so if he had to share the sale. I wai More

by Von
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes, Amanda Burby
Nov 15, 2022 -

Jim Ellis Chevrolet responded

It's great to hear that Amanda was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

November 14, 2022

Employees are extremely helpful and knowledgeable in every question I have asked. We recommend come here to get a vehicle. More

by langar194
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes, Luis Gonzalez-Brands
Nov 15, 2022 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

November 11, 2022

Excellent service throughout the process despite delays in manufacturing. Communication was solid and genuine effort to find faster alternatives along the way. More

by Jcuttino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
Nov 13, 2022 -

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

November 11, 2022

Low prices and they explain everything well. Would always recommend Luis for taking his time and making sure we get what we need. Keep it up More

by Michael Brandt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez-Brands
Nov 11, 2022 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team, Michael. We're glad to hear we delivered such a great experience! Expect the Best! General Manager Ralph Sorrentino

November 10, 2022

Bought 2021 Charger. Tried to buy 2nd vehicle 2023 Traverse. Jaylan & Sam, EXCELLENT! Trade experience on 2nd trade poor. Cost you the sale. You should not require custom More

by RoyZeh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Afeworki, Jaylan Jackson
Nov 10, 2022 -

Jim Ellis Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

November 09, 2022

I felt like if I didn’t contact the service department myself I wouldn’t have heard from the department. Found out the issue on Tuesday was told it would take 3-5 business days to get the parts needed for More

by TUCKERCORDAIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Catherine Jackson
Nov 13, 2022 -

Jim Ellis Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

November 09, 2022

Reggie Stagmeier is the best salesman. We don’t use anyone else. Vladimir is always or service person and does an excellent Job. More

by Dmenende
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Reggie Stagmaier
Nov 10, 2022 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

November 05, 2022

Great service. I didn’t have to wait for help. Ordering my car was very easy. More

by kalea_miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Sorrentino, Patrick Bernard, Luis Gonzalez-Brands, Sam Afeworki
Nov 07, 2022 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! General Manager Ralph Sorrentino

November 05, 2022

The staff was courteous and respectful of my needs! They were quick and efficient and completed my paperwork to my satisfaction. More

by SHAN4112006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes, Patrick Bernard, Clarence Williams
Nov 07, 2022 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! General Manager Ralph Sorrentino

November 05, 2022

Amanda is amazing! She cares ! And it shows . Ask for her when you visit Jim Ellis . Hands down the best at what she does . I am very satisfied More

by Joyleonard100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Amanda Burby
Nov 07, 2022 -

Jim Ellis Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Jim Ellis Chevrolet are glad to have you as a customer. Expect the Best! General Manager Ralph Sorrentino

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