Jim Ellis Chevrolet

It's easy to make an appointment by calling--online scheduling not really possible at this point. Service writer was great and kept me informed with the vehicle's service while I was waiting. Work was scheduling not really possible at this point. Service writer was great and kept me informed with the vehicle's service while I was waiting. Work was completed quickly and to my satisfaction. More

Arranged to have a brand new car purchased with a weeks notice. Provide everything that was asked of me. Drive 6 hours to pick up the car and find out that the backup camera was broken and some of the acce notice. Provide everything that was asked of me. Drive 6 hours to pick up the car and find out that the backup camera was broken and some of the accessories were not installed, even though they said it was "ready. They told me to just have my local dealer fix the camera and giving me the run around about refunding the accessories I paid for but never got. Empty promises and souring experience. Bought the car for my wife's anniversary gift, but instead of it being a happy thing all I think about when I see it is the problem I'm still dealing with almost a month later. More

Would not recommend! They never addressed the issue with my vehicle and I truly believe, they scammed me out of money. I took my car here on the three times, each time th They never addressed the issue with my vehicle and I truly believe, they scammed me out of money. I took my car here on the three times, each time the check engine light came back on in less than 24 hours of me having the car. The first time, the light came on before I could even leave the dealership. They even refused to check out something I specifically wanted them to check because that issue wasn't coming up in the code reader. If I'm the customer and I'm paying, why wouldn't you check it out???? I wanted my timing belt checked, they kept saying it's the catalytic converter. After researching, I found the timing belt could give off fake catalytic converter codes, which is why I asked them to check it, but they refused. I could go on about all the things wrong with the dealership but I'm saving all the details for my complaint to BBB. More

Great experience, it was handled in a timely manor. Luis and Andre are true professionals. They answered all my questions. Jim Ellis is a 5 star Chevy Store. Luis and Andre are true professionals. They answered all my questions. Jim Ellis is a 5 star Chevy Store. More

We only bring our cars to Jim Ellis Chevrolet because we know Vladimir, Ebro and Tony and the rest of their team will take care of us know Vladimir, Ebro and Tony and the rest of their team will take care of us More

I am always impressed with the level of customer service! Top notch service all around! I wouldn’t trust my vehicle to anyone else. Thanks!! Top notch service all around! I wouldn’t trust my vehicle to anyone else. Thanks!! More

Excellent service. Charles, my tech for this service appointment did a superior job. Service was also handled very promptly. Charles, my tech for this service appointment did a superior job. Service was also handled very promptly. More

Excellent the ladies Kate and Catherine were outstanding . I juyst wish they had contacted Carshied to save me a bunch of money . I juyst wish they had contacted Carshied to save me a bunch of money More

There is really nice people inside the dealership and very helpful people and thank you for helping us very helpful people and thank you for helping us More

I am always My car service is at Jim Ellis dealer and I buy All my parts are from the dealer my 2chevey suburbans are from this dealer my sales representative Mark E and my service advisor Sonia are aosam. buy All my parts are from the dealer my 2chevey suburbans are from this dealer my sales representative Mark E and my service advisor Sonia are aosam. More