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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,254 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,254 reviews

June 09, 2022

New Service management shows promising start toward “putting the customer first”. Hopefully training of leadership below the manager will be initiated. More

by Corvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catherine Jackson, Vladimir Kochubey, David Theriault
Jun 09, 2022 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

June 09, 2022

Reggie at Jim Ellis Chevrolet is a true professional. He gave me great advice on the purchase of my new Corvette. More

by DAVID.BLACK
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier, Franchely Reyes
Jun 09, 2022 -

Jim Ellis Chevrolet responded

David, It's fantastic to hear that Reggie provided you with great customer service while assisting you with your new Corvette! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

June 08, 2022

My attendant was just awesome. The best service I’ve had yet since I purchased my Truck. She needs to teach a class on customer service. She was totally amazing. More

by JTGRAHAM2025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shaw and on my last visit Sonja Brown
Jun 09, 2022 -

Jim Ellis Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 08, 2022

Still waiting for the 172 safety check point dealership performed on my vehicle. No response from the rep. Did not have water in the office when we visited the first time. Very poor customer service very m More

by PERUNKOLAM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keneil Downer
Jun 12, 2022 -

Jim Ellis Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

June 08, 2022

I truly appreciated the service I received from you. So happy you found my problem. I feel safer now when I am using my car. Thank you for being there for me. Know how hard everyone worked to finally ge More

by JSAKROL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Jun 09, 2022 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet, your feedback and rating mean a lot to us. We're glad Vladimir was able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

June 08, 2022

Professional and easy to work with. They provided me with prompt excellent service. They took care of my needs. More

by davidsmith0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier
Jun 09, 2022 -

Jim Ellis Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2022

Elise is terrific to work with. She shoots straight and keeps you updated on repair progress. More

by charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guy who greets you and moves cars through. Super nice. , Elise Schaaf
Jun 09, 2022 -

Jim Ellis Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2022

Reggie was great. Second Corvette and third car overall. Great place to do business. Thank you Reggie More

by jeffmillerproductions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier
Jun 09, 2022 -

Jim Ellis Chevrolet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2022

If you need a car go see Reggie, he’s super informative and always answers his phone. More

by MAXFIELD911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier
Jun 07, 2022 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet, your feedback and rating mean a lot to us. We're glad Reggie and our team were able to help, and we hope to see you again! Expect the Best! General Manager Ralph Sorrentino

June 07, 2022

I was satisfied with the service because the service men finished before the quoted time.. More

by SHY
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Jun 07, 2022 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

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