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Jim Ellis Chevrolet

Atlanta, GA

Overview
Reviews
4.5
4,255 Reviews
Call Dealership (678) 268-6487

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

June 02, 2022

Horrible experience . 3 hour wait time way to long . They said 1 hour . Overall horrible experience More

by The one
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Braun, Vladimir Kochubey, Elise Schaaf, Franchely Reyes, David Theriault, Charles Prayor
Report | Print
Jun 02, 2022 -

Jim Ellis Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

June 01, 2022

I waited 2 hours and 30 minutes for just engine oil change even though I made an appointment before. Also oil change price went up 20 dollar. More

by DECAMERON87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elise Schaaf
Report | Print
Jun 01, 2022 -

Jim Ellis Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. We do appreciate your business!

June 01, 2022

Excellent new staff - Loanne is best I have had at Jim Ellis- cares - goes the extra mile/ she should be rewarded! More

by COSTANEOCLEOUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loanne-,excellent 5 stars , Vladimir Kochubey, Elise Schaaf, David Theriault
Report | Print
Jun 02, 2022 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Expect the Best! Service Manager Mr. David Theriault

June 01, 2022

Service department is great. They get you in and out and are a very friendly group. More

by SP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
Report | Print
Jun 02, 2022 -

Jim Ellis Chevrolet responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

June 01, 2022

I really will like the car I got and the price was just right for me More

by Tazguy27028
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaylen Jackson
Report | Print
Jun 02, 2022 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! General Manager Ralph Sorrentino

June 01, 2022

My experience is always beyond expectations. Valadmire always takes great care of me and goes above and beyond every time. More

by AUDIEL.SWEGMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Report | Print
Jun 02, 2022 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words for Vladimir, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

June 01, 2022

My service advisor, Charles, was excellent. Understood my issues and got them addressed. Service guys took good care of my C8 and got it back to me on schedule. I was happy with the whole exp More

by Ted G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles, Elise Schaaf
Report | Print
Jun 02, 2022 -

Jim Ellis Chevrolet responded

Ted, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

May 31, 2022

Leland is your go to guy in sales, he is phenomenal! Great customer service. Great dealership More

by djhswim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leland Sims
Report | Print
Jun 01, 2022 -

Jim Ellis Chevrolet responded

Here at Jim Ellis Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Expect the Best! General Manager Ralph Sorrentino

Jun 02, 2022 -

Jim Ellis Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. We hope to be of service to you again in the future. Best wishes, Jim Ellis Chevrolet

May 31, 2022

Courteous Staff and very good turnover time on repairs but a little expensive for me More

by Lmriccio12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
Report | Print
Jun 01, 2022 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

Jun 02, 2022 -

Jim Ellis Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

May 31, 2022

They were very courteous, informative, and fast. My service rep helped me figure out what I needed, but also helped me understand what it was versus trying to sell my services. More

by Sam1918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garvey Toure
Report | Print
Jun 01, 2022 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

Jun 02, 2022 -

Jim Ellis Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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