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Jim Ellis Chevrolet

Atlanta, GA

Overview
Reviews
4.5
4,252 Reviews
Call Dealership (678) 735-4758

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,252 reviews

May 26, 2022

Luis was great. Friendly and efficient. In and out quickly. Good communication skills and follow up. More

by WEBBGUNN2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez-Brands
Report | Print
May 28, 2022 -

Jim Ellis Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

May 26, 2022

Awful. 3 hours for oil change with appointment. Cost was 70% more expense than California Chevy dealerships. More

by markhendrickssd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Retanza Grier was friendly
Report | Print
Jun 01, 2022 -

Jim Ellis Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

May 26, 2022

Car was returned and they couldn’t even bother to vacuum the drivers side, mention they broke my trunk but didn’t tell me until pick up, over priced and low quality service! More

by Ellleandmatthias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Loan P., Vladimir Kochubey
Report | Print
Jun 01, 2022 -

Jim Ellis Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

May 26, 2022

Jim ellis Cheverlet chamblee is great they treated me with care , they work fast and smart More

by Orimpianallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Burby
Report | Print
May 28, 2022 -

Jim Ellis Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 25, 2022

This is great Dealership. Keep up the great work. Mr Vladimir is a asset to your team. More

by charlesknight39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Report | Print
May 26, 2022 -

Jim Ellis Chevrolet responded

Thank you, Charles. It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

May 25, 2022

Vlad my service advisor was a pleasure to work with. He was knowledgeable, pleasant and provided great customer service. The service dept and staff were great. Will definitely be back. More

by HAPPY MOM & DAUGHTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, David Theriault
Report | Print
May 26, 2022 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Vlad delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

May 25, 2022

Service center was incredible. Finance department for the dealership was horrible. I recommend not purchasing your vehicle here More

by HUNTERKRENEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Report | Print
May 26, 2022 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

May 25, 2022

Always happy to bring my vehicle to Jim Ellis Chevrolet. The Service Rep: Loan Pham is always helpful and pleasant. More

by fritzgjoseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loan Pham
Report | Print
May 26, 2022 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

May 24, 2022

Initial inaccurate info. regarding service needs. Agent gave information regarding a car that was not mine. More

by SHARONOFHOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
Report | Print
May 24, 2022 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet, your feedback and rating mean a lot to us. We apologize for the mix-up in regards to your vehicle. We hope to see you again! Expect the Best! Service Manager Mr. David Theriault

May 24, 2022

The experience was pleasant and seamless. Vladimir took care of my needs in a timely manner and pointed out things to look out for going forward. More

by MRLASLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Report | Print
May 24, 2022 -

Jim Ellis Chevrolet responded

Mr. Lasley, Thanks for sharing your thoughts about your experience working with Vladimir here at Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

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