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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,252 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,252 reviews

March 31, 2022

I bought a Chevy Volt in 2021 and wanted to make sure I found a good dealer with a Volt tech. I found some great reviews for this location so I decided to bring my Volt here for some routine service. I’m s More

by wn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Colon, Vladimir Kochubey, Elise Schaaf
Apr 01, 2022 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

March 31, 2022

Outstanding customer service. I liked having to deal with one knowledgeable person for the recall. This made things go smoothly More

by kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Apr 01, 2022 -

Jim Ellis Chevrolet responded

Kim, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

March 31, 2022

Very easy transaction. Salesman Evan Hill was great. No pressure at all and was very professional. More

by ALANWILSON01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Hill
Apr 01, 2022 -

Jim Ellis Chevrolet responded

Alan, Thanks for your feedback on your recent visit to Jim Ellis Chevrolet. I'm glad to hear that Evan was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Expect the Best! General Manager Ralph Sorrentino

March 31, 2022

Used car manager was exceptional and very understanding of my situation. Thank you very much! More

by KTGAINES40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes, David Cauthen
Apr 01, 2022 -

Jim Ellis Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well working with David and hope you enjoy your new vehicle. We truly appreciate your feedback! Expect the Best! General Manager Ralph Sorrentino

March 31, 2022

Great at proactively keeping me informed. Kind & considerate. I have used this dealer for both Pontiac & Chevrolet cars for many years. More

by MMALLISON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alise, Vladimir Kochubey, Elise Schaaf
Apr 01, 2022 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your service experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

March 31, 2022

The salesperson was nice and the Used car manager was nice enough to include a new set of tires. After picking up the vehicle with new tires, I noticed the radio didn’t work right. I let the manager know More

by RICHARD.JUDD357
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Banks, Ron Durham
Apr 01, 2022 -

Jim Ellis Chevrolet responded

Richard, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! General Manager Ralph Sorrentino

March 30, 2022

Vladimir was exceptional once again he always guarantees quality service with his name. No hassles More

by DAFOSTERDB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Apr 01, 2022 -

Jim Ellis Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let Vladimir and our team know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

March 30, 2022

Left several brackets off oil dip stick out half way left oil all over pan and other areas did not return old parts left cotter pin out steering andgot steering out whack More

by JAMIEKNIGHT27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Valdez's
Apr 13, 2022 -

Jim Ellis Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Jamie, please contact David Therault, Service Manager directly at davidt@jimellis.com.

March 29, 2022

Elise was awesome - took good care of me and was very punctual and communication was great More

by ORANGEHOOPSRULE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Mar 30, 2022 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Elise met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

March 29, 2022

I went to buy a Toyota Highlander and successfully purchased thanks to Beth and Chris. I didn't have to look any further and their customer service was great. My experience was wonderful overall. I wo More

by KIDFREEMAN35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Rich and Chris Phillips
Mar 30, 2022 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet, your feedback and rating mean a lot to us. We're glad Beth and Chris were able to help, and we hope to see you again! Expect the Best! General Manager Ralph Sorrentino

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