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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,254 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,254 reviews

August 28, 2024

Excellent service trip to the dealer. All of the employees were friendly and smiling. My service weliter was excellent ands kept me informed several times. The customer lounge was great. I More

by ERICRUNYON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Kalo Brantley, Adam Toms, Retanza Grier, Jason Blanchard, Brian Baker
Aug 28, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us, Eric. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again! Expect the Best! Service Manager Mr. David Theriault

August 24, 2024

Mike is always super helpful and makes all of our service needs seamless and quick More

by JOHNDGOODE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fair
Aug 25, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words, John, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

August 24, 2024

Brian delivers excellent customer service. Glad I brought our vehicle to Jim Ellis for service. More

by Fhamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
Aug 24, 2024 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear that Brian and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Expect the Best! Service Manager Mr. David Theriault

August 23, 2024

My entire experience was seamless and professional. I felt genuinely at home, embraced as part of the family. It was truly unforgettable and exciting! A big thank you to Jaylan and Kalo! I wholehearted More

by melodycook16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf, Kalo Brantley, Loan Pham, Jaylan Jackson
Aug 23, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team, Melody. We're glad to hear we delivered such a great experience! Expect the Best! General Manager Ralph Sorrentino

August 23, 2024

Service advisor is great. Unfortunately my car was forgotten about when I brought it in for service. I Was told the repair would more than likely be done the same day I droppe More

by JCETHRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
Aug 23, 2024 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and apologize for any inconvenience caused by us. We hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

August 23, 2024

I never received an OWNERS MANUAL with the vehicle. Instead there was an OPERATORS MANUAL, which is worthless to me. So I had to purchase an owners manual from HELM for $80.00. A vehicle with a MSR More

by ktfricano@bellsouth.net
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Jaylan Jackson, Sylvia Dearman
Aug 23, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback. Please don't hesitate to reach out to us directly to discuss this issue. We would appreciate the opportunity to see if we can turn this around for you! Expect the Best! General Manager Ralph Sorrentino

August 23, 2024

Jaylan and Mr. Kaylo did an outstanding job for me. They were professional, knowledgeable, listened to all requests and went the “extra mile” for myself and Jeff w More

by debbie.dillon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Internet Sales was excellent as well., Kalo Brantley, Evan Hill, Jaylan Jackson
Aug 23, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jaylan and Kalo delivered such a great experience! Expect the Best! General Manager Ralph Sorrentino

August 23, 2024

I arrived to inquire about having a trim piece replaced. I was directed to Ellis collision center. Upon arriving at the collision center I was told that particular repair was done at the dealership. I then More

by kordewick
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicolas Caicedo
Aug 27, 2024 -

Jim Ellis Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

August 22, 2024

Great service writer always helps us! Great customer support and service. We really trust Jim Ellis dealerships! This is our second purchase from Jim Ellis. More

by The Hornsbys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan Pham
Aug 23, 2024 -

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

Aug 24, 2024 -

Jim Ellis Chevrolet responded

Thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

August 20, 2024

Another wonderful experience at Jim Ellis Chevy service department! Great team work to deliver excellent customer experience! More

by Service
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Elise Schaaf, Ralph Sorrentino, David Theriault
Aug 21, 2024 -

Jim Ellis Chevrolet responded

Thank you for sharing your service experience with us! We're happy to hear it went well and truly appreciate your feedback. Expect the Best! General Manager Ralph Sorrentino

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