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Jim Ellis Chevrolet

Atlanta, GA

Overview
Reviews
4.5
4,255 Reviews
Call Dealership (678) 268-6487

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

August 20, 2024

Another wonderful experience at Jim Ellis Chevy service department! Great team work to deliver excellent customer experience! More

by Service
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Elise Schaaf, Ralph Sorrentino, David Theriault
Report | Print
Aug 21, 2024 -

Jim Ellis Chevrolet responded

Thank you for sharing your service experience with us! We're happy to hear it went well and truly appreciate your feedback. Expect the Best! General Manager Ralph Sorrentino

August 20, 2024

The dealership was great. Very helpful. Above and beyond. The purchase was easy. Very easy More

by robertroberts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes, Clarence Williams, Jason Blanchard, Nicolas Caicedo
Report | Print
Aug 21, 2024 -

Jim Ellis Chevrolet responded

Robert, Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! General Manager Ralph Sorrentino

August 20, 2024

Always responsive Good customer service over all customer satisfaction is his goal. Thank you from city of Atlanta fleet services More

by ADAM.MOHABBAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
Report | Print
Aug 21, 2024 -

Jim Ellis Chevrolet responded

Adam, Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

August 19, 2024

Very good, I’ve been looking for a truck About 3-5 years. And Jim Ellis made me feel very comfortable and caring in my purchase. More

by Stanseldon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
Report | Print
Aug 20, 2024 -

Jim Ellis Chevrolet responded

Stan, It's fantastic to hear that Jaylan, Jim, and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

August 19, 2024

Very friendly staff ! very helpful. Highly recommended. Thank you for all your help. Definitely would return More

by MBARN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Petroski
Report | Print
Aug 20, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words for Dale, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

August 17, 2024

I have been treated there with respect and all the guys there is very helpful to me thank you very much More

by Terry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leland Sims, Ned Iwuji, Adam Toms
Report | Print
Aug 18, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Terry, please do not hesitate to let us know. We are always happy to help! Expect the Best! General Manager Ralph Sorrentino

August 17, 2024

The prices charged are at the tipping point of making me look for another repair option. I like the people but being retired, I won't go back to work to pay for car repairs. More

by SLH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vladimir Kochubey
Report | Print
Aug 21, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Ralph Sorrentino, General Manager rsorrentino@jimellis.com

August 16, 2024

What kind of service department is this busy and the owner hasn’t built an additional service department to handle the volume. I’m trading car in 100% due to service department More

by EBHYATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Retanza Grier, Brian Baker
Report | Print
Aug 21, 2024 -

Jim Ellis Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ralph Sorrentino, General Manager rsorrentino@jimellis.com

August 16, 2024

Great service Helpful treat you as you are Family. Fast with the paperwork great with helping you understand the contract. Thanks 🙏 More

by peanutangelo1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My salesman top salesman Clarence Williams
Report | Print
Aug 16, 2024 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Clarence met your expectations. Thank you again for choosing Jim Ellis Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

August 16, 2024

They are very professional and do a good job on repairing your vehicle. I will all ways repair my vehicle. More

by darylshanks
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Report | Print
Aug 16, 2024 -

Jim Ellis Chevrolet responded

Daryl, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Jim Ellis Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

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