
Jim Ellis Chevrolet
Atlanta, GA
Filter Reviews by Keyword
By Type
Showing 4,255 reviews
My new camero broke down passing through Atlanta, the service department had a really long line for service, but, they were able to get me back on the road the same day. service department had a really long line for service, but, they were able to get me back on the road the same day. More
All the people I dealt with there was real nice and respectful they gave me the best warranty I could ask for 6 yrs 72000 miles the experience there was just great all around respectful they gave me the best warranty I could ask for 6 yrs 72000 miles the experience there was just great all around More
The first service rep Mark was not customer focused. I had to call several times for updates and he was rude. However, Brandon the service manager provide great service had to call several times for updates and he was rude. However, Brandon the service manager provide great service More
Customer service and repair was great. The staff also Customer service and repair was great. The staff also need a wonderful job. The service I received always keep me going back. I was very satisfie Customer service and repair was great. The staff also need a wonderful job. The service I received always keep me going back. I was very satisfied with the work done. More
GREAT EXPERIENCE OVERALL , GREAT PEOPLE AND THEY TOOK CARE OF ME EVERY STEP OF THE WAY. THEY SHUTTLED ME FROM THE DEALERSHIP TO MY HOUSE AND BACK CARE OF ME EVERY STEP OF THE WAY. THEY SHUTTLED ME FROM THE DEALERSHIP TO MY HOUSE AND BACK More
Great service and communication! Very satisfied, would definitely recommend. Even during Covid they handled everything so efficiently and safely. The only place I will take my Camaro definitely recommend. Even during Covid they handled everything so efficiently and safely. The only place I will take my Camaro More
EXCELLENT SERVICE AMAZING CUSTOMER SERVICE FEEL VERY EXCELLENT SERVICE AMAZING CUSTOMER SERVICE FEEL VERY COMFORTABLE LEAVING MY CAR THERE TO GET SERVICED VERY DEPENDABLE EASY TO GET APPOINTMENT SUPE EXCELLENT SERVICE AMAZING CUSTOMER SERVICE FEEL VERY COMFORTABLE LEAVING MY CAR THERE TO GET SERVICED VERY DEPENDABLE EASY TO GET APPOINTMENT SUPER NICE STAFF A More
The service was brutal. Even though I listed what needs to be done on the phone and when I dropped my truck off, it wasn’t done. Wasn’t told until I was dropping it off that it would need to stay multiple to be done on the phone and when I dropped my truck off, it wasn’t done. Wasn’t told until I was dropping it off that it would need to stay multiple days. No offer of a loner when I made appt and I was the one who needed to ask if I could get one. I then finally left as a I was tired of waiting for an answer. Second time I have had an issue with this dealership and I won’t be back More
We would prefer a smoother pickup and payment process. We were forced to bounce between checkout and service agent too many times, even though we called ahead before arriving to the dealership. were forced to bounce between checkout and service agent too many times, even though we called ahead before arriving to the dealership. More
Everyone that I encountered at the dealership was very professional from the moment I walked in until the moment my car was done and I finished paying. professional from the moment I walked in until the moment my car was done and I finished paying. More