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Jim Ellis Chevrolet
Atlanta, GA
4,255 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,255 reviews
August 21, 2020
I bought a used car with 8000 miles. One of the brake lights was out and I noticed it a few days after I bought it. The dealer would not replace it. The website said the car came with a cargo cover. N lights was out and I noticed it a few days after I bought it. The dealer would not replace it. The website said the car came with a cargo cover. No cover was in the car. They would not do anything. They won't go out of their way for you to be happy. I don't recommend this dealer. Not responsive to calls. More
by RKTECCT
Verified CustomerEmployees Worked With
Ron Durham
August 21, 2020
Excellent service from Brandon Colon. Do we dooby dooby dooby dooby dooby dooby dooby dooby doo doobie doobie doobie doobie Scooby Dooby Doo Scooby dooby dooby dooby dooby dooby dooby dooby dooby dooby dooby dooby doo doobie doobie doobie doobie Scooby Dooby Doo Scooby dooby dooby dooby dooby dooby More
by marshallquin
Employees Worked With
Brandon Colon
August 21, 2020
Terrible experience. I waited 25 my minutes before the service my advisor to greet me, he didn’t introduce himself. 4 other service people approached me while I was waiting and asked me what I was in for service my advisor to greet me, he didn’t introduce himself. 4 other service people approached me while I was waiting and asked me what I was in for. They all said someone would be with me in a minute and walked away. I asked to have my squeaky brakes checked and when they were still squeaking after being in the shop for over a day. The service advisor asked the mechanic told the advisor that they were squeaking due to brake dust. I asking if that was the problem why didn’t the mechanic clean them off. I was told just to hose them off. I will never return to this shop again. The worst service ever. More
by MarkBSi
Employees Worked With
Robert Sigman
August 20, 2020
Very friendly staff! Zach Gabel took care of us and we couldn't have been happier. He was very nice and patient and we would buy another car from him in the future. couldn't have been happier. He was very nice and patient and we would buy another car from him in the future. More
by carodeg
Employees Worked With
Zach Gabel, Elise Schaaf
August 20, 2020
Unhappy! 3 Diagnostic fees in one year. Expensive repairs that don’t fix anything. And now a diagnosis that is false. I really want satisfaction! that don’t fix anything. And now a diagnosis that is false. I really want satisfaction! More
by Christina Wellman
Employees Worked With
Cati
August 19, 2020
Kudos to Vladimir, Jarod and the parts dept for being so helpful and efficient with the maintenance on my ZR1. I will continue to be a loyal customer to the Jim Ellis Automotive Group. helpful and efficient with the maintenance on my ZR1. I will continue to be a loyal customer to the Jim Ellis Automotive Group. More
by TBROWNZ06
Employees Worked With
Jarod Mclaughlin , Matthew Braun, Brandon Colon, Vladimir Kochubey, Elise Schaaf
August 18, 2020
Quick, friendly, easy. Vladimir helped me through the service process and had me on my way in about 1 hour with a full service. Will be back! service process and had me on my way in about 1 hour with a full service. Will be back! More
by TREYP1025
Employees Worked With
Vladimir Kochubey
August 18, 2020
Everyone was polite and attentive. They all took special care with respect to reducing the spread. They went above and beyond to meet my needs. A great shout out to my advisor Steve Garono and Elise Schaf care with respect to reducing the spread. They went above and beyond to meet my needs. A great shout out to my advisor Steve Garono and Elise Schaff. This is my second Tahoe I purchased and serviced at Jim Ellis. Elise is one of the main reasons I keep coming back. Her customer service in exceptional. More
by EFP
Employees Worked With
Steve Garono, Elise Schaaf
August 17, 2020
Great Services all the way from order to delivery! Reggie, did a great job of updates until truck was at dealership. He was helpful in choosing the vehicle trim. He was very knowledgeable of truck and Reggie, did a great job of updates until truck was at dealership. He was helpful in choosing the vehicle trim. He was very knowledgeable of truck and so helpful in getting a great deal. Thanks! More
by WGORDON93
Employees Worked With
Reggie Stagmaier
