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Jim Ellis Chevrolet
Atlanta, GA
4,255 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,255 reviews
July 20, 2020
Worst service ever. Their Courtesy car coordinator is rude and incompetent. The entire experience has been horrible. Our car after one month still is not fixed. Wow. Terrible rude and incompetent. The entire experience has been horrible. Our car after one month still is not fixed. Wow. Terrible More
by Sammeeshah
Employees Worked With
Garvey Toure
July 20, 2020
25,000 mile service This was a routine 25,000 service. I got the appointment when I wanted it. I dropped the car off. Several hours later I received a text that the car w This was a routine 25,000 service. I got the appointment when I wanted it. I dropped the car off. Several hours later I received a text that the car was ready. I went and picked it up. Everything went great. More
by TUCK.TUCKER
Verified CustomerEmployees Worked With
Vladimir Kochubey
July 17, 2020
The young lady that helped me was extremely sweet .She helped me out with my options and was very informative. I am grateful for her help. helped me out with my options and was very informative. I am grateful for her help. More
by LOVERDOSK7
Employees Worked With
Brandon Colon, Vladimir Kochubey, Robert Sigman, Elise Schaaf, Luis Valdez, Sueann Turano, Jeffery Woo
July 17, 2020
I was disappointed that my car was returned to me completely empty (to the point that the car would not tell you how many miles were left). While I do not expect my car to be refilled, when it is the completely empty (to the point that the car would not tell you how many miles were left). While I do not expect my car to be refilled, when it is there for something covered by warranty, I would hope it would be returned with at least enough for me to get home. As you all expected me to return the loaner with an equal amount of gas in it. Additionally, the wire had not been inserted into the bracket, that was repaired, on the back window. While this is an easy fix, I take my car to the dealership because I expect the little things to be done right. They were not this time. More
by willprobertson
Employees Worked With
Paul (Service)
July 17, 2020
The service staff is hard to get ahold of and doesn't return calls. Voicemails are rarely checked and often when told they would get back to me, they didnt. Did not provide pricing up front, just provide return calls. Voicemails are rarely checked and often when told they would get back to me, they didnt. Did not provide pricing up front, just provided a bill with the random amount but no breakdown of why I was being charged it and threatened that I if I didn't pay I couldn't pick up my car More
by AGCARAT
Employees Worked With
Mark thompson, Vladimir Kochubey
July 15, 2020
This is the second used car bought from here. Great customer service each time. They are a very honest business unlike others. I trust this dealer. customer service each time. They are a very honest business unlike others. I trust this dealer. More
by thompsonfamatl
Employees Worked With
Mario Moreland, Franchely Reyes, Denis Rose
July 12, 2020
Awesome experience! No gimmicks. Our salesperson and financial expert was wonderful! We were able to purchase the car for our daughter quickly and without any gimmicks. Will visit again for our next ca financial expert was wonderful! We were able to purchase the car for our daughter quickly and without any gimmicks. Will visit again for our next car! More
by DAWNKINLAW
Employees Worked With
Jim Banks, Randy Stephenson, Franchely Reyes, Mark Roselle, Ron Durham, David Cauthen
July 07, 2020
Outstanding Great service in very trying times-Jim Ellis Team has everything organized and moving. If you have any concern about the virus all employees and custo Great service in very trying times-Jim Ellis Team has everything organized and moving. If you have any concern about the virus all employees and customers are scanned and checked before they are allowed in the building and service area.I waited in the customer lounge while my truck was serviced and had time to observe what I have written here. More
by EDBANDREWS
Employees Worked With
Paul Wendell Jarrell
July 03, 2020
I would like to respond but I don’t see any of the people that helped me with my purchase. The finance individual name was Andre. And the sales person was Sims. I would rate my experience with Andre wit that helped me with my purchase. The finance individual name was Andre. And the sales person was Sims. I would rate my experience with Andre with a one star. He was rude and unprofessional especially when I turned down extra service. More
by maureenja614
Employees Worked With
Andre
