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Jim Ellis Chevrolet
Atlanta, GA
4,255 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,255 reviews
Verified Customer
May 23, 2020
Inflated pricing and gouging going in. They tried to harge me $3400 for a catalytic converter that was $980 at another repair shop. They charged $27 for a windshield wiper. Vladimir a servicer provider harge me $3400 for a catalytic converter that was $980 at another repair shop. They charged $27 for a windshield wiper. Vladimir a servicer provider lied and said he would call me back and didn't address my issue until I drove up there. Paul, a serivce provider took 30 minutes just to "wrap" a report up and give me my car. The service people were laughing and joking and wasting my time. This was a horrible experience. More
by joelljosephmpa
Employees Worked With
Paul, Vladimir Kochubey
May 23, 2020
Did not receive the service I went in for. I did not have much Communication with anyone while my vehicle was being serviced, and my vehicle seems to have the same “problem” much Communication with anyone while my vehicle was being serviced, and my vehicle seems to have the same “problem” More
by MILLERCHARLIE296
Employees Worked With
Vladimir Kochubey
May 22, 2020
Great place Jim Ellis is a great place for service , they are vary helpful I do not think there should be a minimum on a review abcdefg Jim Ellis is a great place for service , they are vary helpful I do not think there should be a minimum on a review abcdefg More
by MATTHEWSURENKO1
Employees Worked With
Cati
May 20, 2020
"Great job but too long of a wait" I scheduled an appointment for an oil change and a detail for my Tahoe. Upon arrival, I was greeted and advised to remain in my vehicle due to the ne I scheduled an appointment for an oil change and a detail for my Tahoe. Upon arrival, I was greeted and advised to remain in my vehicle due to the new COVID-19 protocols. When I spoke with service adviser Vladimir about the detail, he advised that for a full detail it would require several hours and I would need to leave the vehicle. After some discussion, we determined that I really only needed a "quick clean" and that I could wait as this would not take nearly as long. Unfortunately, I still waited 4 1/2 hours!!! The one and only update to my vehicle's status was the one that I initiated. Apparently, my service adviser was unaware that they had gotten backed-up. However, they did a great job on the wash and all of the staff were very nice. One gentleman saw me waiting outside and came out to bring me a bottled water. More
by Lyn
Employees Worked With
Vladimir Kochubey
May 18, 2020
The staff was amazing. I never have any issues when I go to this dealership! I didn’t have an appointment, but they were able to fit me in and complete my oil change. to this dealership! I didn’t have an appointment, but they were able to fit me in and complete my oil change. More
by Toya
Employees Worked With
Paul Wendell Jarrell, Kalo Brantley
May 18, 2020
The service was really good this time, and accommodations were made to take me home and back while waiting - provided by Lyft. Also, they had a lot of precautions in place during the coronavirus outbreak tha were made to take me home and back while waiting - provided by Lyft. Also, they had a lot of precautions in place during the coronavirus outbreak that were thoughtful. More
by AGDOTSON90
Employees Worked With
Paul Jarrell
May 18, 2020
I needed more attention to detail I have previously written in the first post my concerns and do not feel that I need to state this again. thank you very much I have previously written in the first post my concerns and do not feel that I need to state this again. thank you very much More
by TERESA.LANE59
Employees Worked With
Luis Valdez
May 15, 2020
son muy amables y atención al cliente y mui bueno en todo los servicios. solo q no contesta. llamadas despues de compras o para alguna sugerencia los servicios. solo q no contesta. llamadas despues de compras o para alguna sugerencia More
by erikaargueta677
Employees Worked With
Jeovani Nava, Franchely Reyes
