Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Chevrolet
Atlanta, GA
4,255 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 4,255 reviews
May 13, 2020
Professional Good knowledge of product and answered all questions in thorough, understanding manner. Explained features of the auto and assisted in setting things Good knowledge of product and answered all questions in thorough, understanding manner. Explained features of the auto and assisted in setting things up. Very patient. More
by teresawsanders
Verified CustomerEmployees Worked With
John Nadobny, Dominique Lighten
May 12, 2020
Samuel was the reason I purchased my Shock 19 ZL1 1LE. And Sam in Finance was excellent. The 2 Sams make an excellent combination. Thank you guys. And Sam in Finance was excellent. The 2 Sams make an excellent combination. Thank you guys. More
by SANGK888
Employees Worked With
Samuel in Chevy new sales, Sam Afeworki
May 11, 2020
Professional, Safe, Slower than Expected Jim Ellis Service Center was very professional and VERY prepared to work with customers in a COVID-19-safe and hygienically cautious manner. Even the Jim Ellis Service Center was very professional and VERY prepared to work with customers in a COVID-19-safe and hygienically cautious manner. Even the vehicle was protected with disposable covers for the seat, steering wheel, gear shift and floor mat.The only negative was that the oil change took approximately two hours - longer than I expected. More
by DOMANICOR
Employees Worked With
Brandon Colon, Reggie Stagmaier
May 09, 2020
great customer service adn great Chevrolet representative the service representative really tried to get me out as soon as possible. she was great: helpful, knowledgeable, friendly and knew what needed to be the service representative really tried to get me out as soon as possible. she was great: helpful, knowledgeable, friendly and knew what needed to be done More
by JEANNOEL.DAVID
Employees Worked With
Vladimir Kochubey
May 05, 2020
It was awful. If you can avoid Jim Ellis Chevrolet please do. You will wait for 3 hours before any type of update and you will only get that update if you call the service manager(Vladimir was the most helpf do. You will wait for 3 hours before any type of update and you will only get that update if you call the service manager(Vladimir was the most helpful and he wasn’t my service advisor). Other than that I doubt I’d return to Jim Ellis at all. So much for putting people first. 0/10 would not recommend. (If I could give 0 stars I would but unfortunately that is not an option) They give you a number you can text to receive updates from your service advisor but they won’t reply so it’s pointless. More
by Zaria_t
Employees Worked With
Paul Jarell (1 star) , Vladimir Kochubey
May 01, 2020
Good experience, thanks Leland. Didn’t expect to spend 8+ hours in dealership. Overall satisfied with my purchase. Leland wasn’t too pushy he answered all my questions as well hours in dealership. Overall satisfied with my purchase. Leland wasn’t too pushy he answered all my questions as well More
by D.JARELL88
Employees Worked With
Leland Sims
May 01, 2020
Fantastic people, wonderful experience. Could not have had a better overall experience in buying my Blazer. Start to finish, top notch and amazing. Easiest car purchase I’ve ever had. had a better overall experience in buying my Blazer. Start to finish, top notch and amazing. Easiest car purchase I’ve ever had. More
by jferrell29
Employees Worked With
Kelley King, Sam Afeworki, Denis Rose
April 29, 2020
My Camaro So the staff was friendly and everything was well organiyed. I booked the appointment online, that worked like a treat. I dropped the car off for the So the staff was friendly and everything was well organiyed. I booked the appointment online, that worked like a treat. I dropped the car off for the regular 67.500 mile service and I had 2 extra things to look at, Check Engine Light & Vibrations in the steering wheel. Car is in the dealership for one day, service is done, new parts are in, wheels were newly balanced. I pick up the car, and after a quarter of a mile, the check engine light goes on, again. I return the car to the dealership, it gets checked and they find a broken ignition coil that needs to be replaced. A couple of days later, I pick up the car again and the I receive the information, everything is now fine, technician took the car for a 10mile test drive, and says everything is good. I get on the interstate 5min later, and the vibration in the steeringwheel is still there and I wonder, if the technician didn't notice that on a 10mile test drive. The balancing of the wheel didn't have any effect, so I will have to return the car, again. On a side note, and now I know I am picky, water for the windshield was not filled up during inspection, either. More
by dknapp1976
Employees Worked With
I think her name was Katie
April 29, 2020
I was really impress with the service and the professional way that service advisor handled my concerns about my 2012 grand sport convertible Corvette. NICE JOB!!! professional way that service advisor handled my concerns about my 2012 grand sport convertible Corvette. NICE JOB!!! More
by BASSWARRIORS72
Employees Worked With
Mark.service advisor , Vladimir Kochubey
April 29, 2020
Very professional and excellent dealership to purchase from.Mike Fawaz called me on several occasions to inform me of my purchase status. He also keep me informed on the status of shipping my vehicle to from.Mike Fawaz called me on several occasions to inform me of my purchase status. He also keep me informed on the status of shipping my vehicle to my home. More
by kevinhughes1205
Employees Worked With
Mike Fawaz
