Jim Ellis Chevrolet

Quality Service! Love the prompt, quality service that my vehicle and myself have received since we have been coming here in August, 2019.. Couple of drawback: my lyf Love the prompt, quality service that my vehicle and myself have received since we have been coming here in August, 2019.. Couple of drawback: my lyft was ordered to take me to my job down the street from the shop (a normal 5-8 minute ride) at 7:24am and I didn't get to work until 8:10am. Another one was that it was raining yesterday when they did my oil change so I didn't get the customary wash which my car desperately needed, lol! Not their fault totally mind but I was counting on that wash with my oil change so maybe start offering a rain check on that part cause clearly that's built into the price and today it's sunny and bright so let me come back and get all my money's worth. And finally, they told me I needed two filters for my vehicle which I was more than willing and was going to ok for them to do until the rep Mark quoted me &70.00 for a cabin air filter (that filter cost $20.00 on the high end) & $120.00 for an engine air filter (this one does range but about $51.00-$60.00). Now don't get me wrong I come to the dealership and I expect that I will pay more than say an Express Oil and I am sure that these are straight dealer parts so they are probably the high ends prices but really part of my job requires me to work with our fleet vehicles and I have mechanics in my family so I know where both of these filters are: they are not so hard to get to that the labor should be the same and in these cases more than the dang part!!! That part made me look at you sideways and question whether you were trying to rip me off because I was a woman. After all they are salesman, so then you question whether you trying to make your commission off of me.....almost 200 for some filters plus my oil change. But I understand it is a business and you must pay all of the the excellent individual that require this job to feed their families. So no hard feelings. I will be back. More

I drive from Gainesville to bring my car in, because the customer service is always great. My service adviser Mark, went above and beyond to make sure I received a loaner car. customer service is always great. My service adviser Mark, went above and beyond to make sure I received a loaner car. More

Great Experience! I came in for a brake recall and was prepared to wait 2 hours. I was in & out in 45 minutes. Everyone was great from the person who checked me in to I came in for a brake recall and was prepared to wait 2 hours. I was in & out in 45 minutes. Everyone was great from the person who checked me in to the lady that made me coffee in the lounge. I will be back for my 45K mile service. Ron Holmes More

Excellent Service Vald in the service area is excellent.. He greeted me by name when I walked in. Always nice that they remember you. The service was timely and re Vald in the service area is excellent.. He greeted me by name when I walked in. Always nice that they remember you. The service was timely and reasonably priced. More

Customer Experience I always take my vehicle to Jim Ellis for my service needs. All my experiences, from the purchasing of vehicles to regularly scheduled maintenance hav I always take my vehicle to Jim Ellis for my service needs. All my experiences, from the purchasing of vehicles to regularly scheduled maintenance have been positive. I highly recommend Jim Ellis Chevorlet, for you automotive needs. You will be glad you did! More

These guys were very professional and easy to talk with. I came from out of state to get my Camaro and they were ready with the paperwork when I arrived. I came from out of state to get my Camaro and they were ready with the paperwork when I arrived. More

Reggie did an amazing job. Reggie was patient and not pushy. We'd shopped around at Carmax and Carvana in order to avoid a dealership experience but now, we'd go back and chat with Reggie. His demeanor pushy. We'd shopped around at Carmax and Carvana in order to avoid a dealership experience but now, we'd go back and chat with Reggie. His demeanor and approach should be considered for training other sales associates. More

They do everything to make you feel like family. As a woman, I don’t feel like I was taken advantage of at all. All of my family is very proud of my deal. woman, I don’t feel like I was taken advantage of at all. All of my family is very proud of my deal. More

excellent staff attention, recommended from customer service to management, very attentive a highly qualified staff with a great experience in the automotive market very grateful to Mr. Jeovani Nava service to management, very attentive a highly qualified staff with a great experience in the automotive market very grateful to Mr. Jeovani Nava More

Vlad got my car fix very quickly had check engine light on recommended a tune also reprogram my computer and cleaned my throttle body good job on recommended a tune also reprogram my computer and cleaned my throttle body good job More