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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,255 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

February 20, 2020

Great experience. Easy to deal with. No haggling or back & forth with sales manager for price. Great car. Car was clean with no issues. Plus free Carfax. George was the best salesman I have ever used for bu More

by Joebob
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes, Denis Rose, George Thomas Sr.
Feb 21, 2020 -

Jim Ellis Chevrolet responded

Joebob, thank you for your kind words and this wonderful review!

February 20, 2020

Service took a day and half when I was told it would only take a couple hours. They didn’t fix one of the things I asked to be fixed. Very unresponsive service advisor. More

by jck0003
Recommend Dealer
No
Employees Worked With
Franco colon
Mar 08, 2020 -

Jim Ellis Chevrolet responded

Jck0003, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please give us a call at (888) 482-5612 and we will do our best to make this better. We hope to hear from you soon.

February 20, 2020

Absolutely terrible pretty much from start to finish. If I did not love the actual car so much I would have ran away. I would love to discuss this with an executive from jim Ellis Chevrolet but it a More

by zacconechris
Recommend Dealer
No
Employees Worked With
Mr faraz said he wanted to help but he never answers my emails. Your GM Ralph Sorentini. I have asked to speak with him several times. I guess he’s to busy. , Sam Afeworki, Franchely Reyes, David Cauthen
Mar 08, 2020 -

Jim Ellis Chevrolet responded

Zacconechris, we are so disappointed to learn of this situation you have described. As the Customer Relations Manager your feedback is my most valuable tool. I'd like to discuss your experience in more detail so that I might have a better understanding. Please email me directly at leannek@jimellis.com & be sure to leave your name and contact information. I look forward to hearing from you.

February 19, 2020

Very helpful and friendly staff. Salespeople were very fair and not aggressive. Would recommend this dealership to anyone looking for a fair deal. Thank you More

by HUNTERFOUNTAIN
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes, Ron Durham, David Cauthen
Feb 21, 2020 -

Jim Ellis Chevrolet responded

Hunterfountain, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 18, 2020

Great service! Awesome customer service all smiles! Minimum wait time and courteous staff Awesome people. I will always come to this location for service. Thanks! More

by dwright3508
Recommend Dealer
Yes
Employees Worked With
Catherine Jackson, Matthew Braun, Elise Schaaf, Denis Rose
Feb 20, 2020 -

Jim Ellis Chevrolet responded

Dwright3508, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Jim Ellis Chevrolet

February 18, 2020

Sold me something I did not need. 20k cabin filter with a stinky smell. Ruined my truck. Then couldn’t undo the stench, I’m totally dissatisfied with this service. More

by TP5758
Recommend Dealer
No
Employees Worked With
Cati Jackson
Mar 08, 2020 -

Jim Ellis Chevrolet responded

Tp5758, at our dealership we pride ourselves in straightforward, no nonsense, and transparent dealings with our clients. We are interested in learning more about what exactly caused you to feel this way. Please reach out to us at (888) 482-5612 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

February 17, 2020

It was a very good experience Staff was very friendly and polite and I was given great service as usual! The only reason I didn't give a 5-Star was I felt the oil change took much More

by linda.ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
Feb 19, 2020 -

Jim Ellis Chevrolet responded

Linda, thank you for writing this fantastic review and giving our dealership such a high star rating! We will be sure to pass along your concerns to our team. We are always looking for ways to improve. Please let us know if there is ever anything else we can do for you! Safe travels!

February 15, 2020

The experience was all around delightful, he was honest and straight forward with very good information. Made the purchase very pleasant . Will return again for sure !!! More

by Mike Jones
Recommend Dealer
Yes
Employees Worked With
Mario Moreland
Feb 18, 2020 -

Jim Ellis Chevrolet responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Chevrolet for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

February 15, 2020

Air bag problem originating from repair before I took delivery four years ago. Issue was resolved without any problem and at no cost to me. Excellent service in a very friendly manner. Thank you! More

by jsdibb
Recommend Dealer
Yes
Employees Worked With
Brandon Colon, Vladimir Kochubey
Feb 18, 2020 -

Jim Ellis Chevrolet responded

Jsdibb, your positive review means a lot to us and we’re happy we could help you!

February 14, 2020

Oil change and tire rotation and service of all fluids and check for and problems at 5,000 miles, and,etc, etc, etc, etc and etc More

by Rthomps4
Recommend Dealer
Yes
Employees Worked With
Sueann Turano
Feb 17, 2020 -

Jim Ellis Chevrolet responded

Thank you for sharing your service experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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