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Jim Ellis Chevrolet
Atlanta, GA
4,255 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,255 reviews
February 03, 2020
Out of stock Took my car in for tire repair. Tire had to be replaced and was not in stock. Lack of parts availability has been a recurring problem at Jim Ellis. I Took my car in for tire repair. Tire had to be replaced and was not in stock. Lack of parts availability has been a recurring problem at Jim Ellis. I had to leave my car and walk home from Marta in the cold rain. When I picked up my car there was a problem with your credit card machine. Very annoying! More
by bill.w.clark
Verified CustomerEmployees Worked With
Vladimir Kochubey
February 03, 2020
Awesome Experience Car got recalled. Got a courtesy car and everything got taken care. Overall, I was happy with the service, especially because it was out of their cont Car got recalled. Got a courtesy car and everything got taken care. Overall, I was happy with the service, especially because it was out of their control and GM's issue. More
by barthandrew52
Employees Worked With
Vladimir Kochubey
February 03, 2020
Headache This was the slowest dealership I have ever used. I scheduled an oil change for 4:40 pm on a Friday and they did not get done until 6:40 pm. There wer This was the slowest dealership I have ever used. I scheduled an oil change for 4:40 pm on a Friday and they did not get done until 6:40 pm. There were numerous customers in the service center complaining about how bad this dealership was. I usually go to my dealer at Nash Chevrolet who is the best I have ever worked with but due to work schedule I had to use Jim Ellis. I highly regret going there and also spent well more than Nash has ever charged me. More
by perrylawson93
Employees Worked With
Employee not listed under service choices
January 31, 2020
Air Conditioner not blowing cool air. I have taken my vehicle to the service department in September of 2019. I was told that the everything was okay. Atlanta had a warm day in November I have taken my vehicle to the service department in September of 2019. I was told that the everything was okay. Atlanta had a warm day in November and I turned on the air conditioner and it was blowing warm air. I had to keep asking the service tech in the office for my car. More
by JACOBS648
Employees Worked With
Brandon Colon, Robert Sigman, Luis Valdez
January 31, 2020
I visited other dealerships before my visit to Jim Ellis and I felt your dealership was much more honest, trustworthy, and knowledgeable. You made the car buying experience very pleasant. and I felt your dealership was much more honest, trustworthy, and knowledgeable. You made the car buying experience very pleasant. More
by crdyar
Employees Worked With
Reggie Stagmaier, Sam Afeworki
January 31, 2020
Great caring service. A simple light bulb change and I was treated as good as having a full service. My service writer had a smile on her face that lit up the service bay. What an exceptional experience. was treated as good as having a full service. My service writer had a smile on her face that lit up the service bay. What an exceptional experience. More
by dwasson
Employees Worked With
Sueann Turano
January 31, 2020
Fast repairs and efficient staff.Mark in service was extremely nice and knew exactly what might be wrong with the key stuck in the ignition.Promised it would be done the next day and delivered. extremely nice and knew exactly what might be wrong with the key stuck in the ignition.Promised it would be done the next day and delivered. More
by GATORFAN390
Employees Worked With
Mark Thompson exceptional employee
January 31, 2020
Awesome Experience Ron was very pleasant from the start and so kind. The experience was very pleasant and no pressure. He made sure I was satisfied thru the purchasing Ron was very pleasant from the start and so kind. The experience was very pleasant and no pressure. He made sure I was satisfied thru the purchasing experience. More
by NL
Employees Worked With
Can't remember the Finance gentleman name but He was very pleasant., Ron Durham
January 31, 2020
Chevy Cruz Suann was my service rep and she is always excellent. She is outgoing, friendly and knowledgeable. Great follow up! I would recommend this dealershi Suann was my service rep and she is always excellent. She is outgoing, friendly and knowledgeable. Great follow up! I would recommend this dealership to others. More
by J1R1SH
Employees Worked With
Sueann Turano
January 31, 2020
terrible The rep that was in contact with me did not follow up when promised. They're very very slow and unprofessional. Also, I have asked that my CORRECT nam The rep that was in contact with me did not follow up when promised. They're very very slow and unprofessional. Also, I have asked that my CORRECT name and information be updated in the system about three times over the past 3 years and I still receive documents with my name misspelled. More
by GHOSNNINA
Employees Worked With
garvy
