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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,254 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,254 reviews

July 03, 2024

No haggling, honest with pricing, felt valued, answered questions. I visited another Chevy dealer and had the opposite experience. The back and forth went on for days with them, they would not honor their More

by dshaener
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalo Brantley, Amanda Burby
Jul 04, 2024 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 28, 2024

Something is still loose on my truck been at the shop 3 times all ready More

by stacymooreb.sm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Fair
Jun 30, 2024 -

Jim Ellis Chevrolet responded

We appreciate your honest feedback, as we are always looking for ways to improve. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (770) 457-8211 so we can work towards a resolution. We look forward to hearing from you.

June 28, 2024

I sent my vehicle in for service and to have a diagnostic done on an issue I had been having. The issue that the diagnostic was done on was not fixed properly as of today it is happening again. I did not rec More

by williamsonly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicolas Caicedo
Jun 28, 2024 -

Jim Ellis Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 457-8211 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

June 24, 2024

Everyone I dealt with at the dealership especially Leland Sims was very courteous and helpful and not pushy in any way. I have not purchased very many cars from a dealership and was a bit apprehensive about More

by motopilot
Recommend Dealer
Yes
Employees Worked With
Leland Sims, Franchely Reyes
Jun 24, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

June 24, 2024

They were fast and friendly. They worked hard to fix the problems with my truck. More

by jonathan.sears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan Pham
Jun 24, 2024 -

Jim Ellis Chevrolet responded

Jonathan, Thank you for the kind words for our service department! We look forward to sharing your compliments with Loan. Please don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

June 23, 2024

Vladimir always goes beyond to get what I need, he’s the main reason why I purchased another vehicle from that dealership, I just can’t imagine serving my vehicle elsewhere with the expertise and kindness f More

by J. Alfredo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Elise Schaaf
Jun 24, 2024 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vladimir met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

June 21, 2024

Enjoyed the family visit to the Jim Ellis Chevrolet Dealership on 5-31-24, and the professional and courteous service provided by Clarence Williams! He in coordination with the Dealership Sales Manager More

by RSATTERWHITEGA65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalo Brantley, David Cauthen, Clarence Williams
Jun 24, 2024 -

Jim Ellis Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Clarence and truly appreciate your feedback. Congratulations on your new 2023 Chevrolet Trailblazer RS! Expect the Best! General Manager Ralph Sorrentino

Jun 24, 2024 -

Jim Ellis Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2024

Friendly, professional, straight forward. This is how the car buying process should be. Will be a repeat customer More

by CHRIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
Jun 19, 2024 -

Jim Ellis Chevrolet responded

Thank you, Chris, for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again! Expect the Best! General Manager Ralph Sorrentino

June 15, 2024

Ratanza as always was awesome to work with. She as my services provider made sure the job to my car was done kept me up to date on everything and most important, saved me money. She is friend More

by MSHUMPERT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf, Retanza Grier
Jun 17, 2024 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

June 13, 2024

The Service Manager was very helpful and was the only positive encounter that I had. More

by korysutter3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Retanza Grier, Jason Blanchard
Jun 15, 2024 -

Jim Ellis Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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