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Jim Ellis Chevrolet
Atlanta, GA
4,255 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,255 reviews
December 26, 2019
All Good thanks Reggie does a good job. He knows what he is doing and is efficient and gives the customer what he is looking for . All good . Reggie does a good job. He knows what he is doing and is efficient and gives the customer what he is looking for . All good . More
by david gray
Verified CustomerEmployees Worked With
Reggie Stagmaier
December 25, 2019
Good service Salesman was very courteous and helpful. Showed us what we were looking for, took the time to answer questions, and was very knowledgeable of the pro Salesman was very courteous and helpful. Showed us what we were looking for, took the time to answer questions, and was very knowledgeable of the product he sold us. Naturally, we bought the car. Enjoyed the experience. More
by jnbmoore
Employees Worked With
Dennis "DC" Callins, Sam Afeworki
December 25, 2019
1st dealership in years This was the first dealership I've been to in many years. I was pleasantly surprised by how friendly everyone was. The car prices were reasonable as w This was the first dealership I've been to in many years. I was pleasantly surprised by how friendly everyone was. The car prices were reasonable as well. More
by mary80
Employees Worked With
Tony B, Ron Durham
December 24, 2019
Failed to deliver - again Missed several requests - car was supposed to be cleaned and several estimates given which didn’t happen. This is the third time in a row with issues. Missed several requests - car was supposed to be cleaned and several estimates given which didn’t happen. This is the third time in a row with issues. I won’t go back. More
by ZDGRIESHOP
Employees Worked With
Na
December 24, 2019
Very good Great service tech. Good overall sevice.very courteous,most helpful in reordering lyft services. Making sure services were done in good time for my n Great service tech. Good overall sevice.very courteous,most helpful in reordering lyft services. Making sure services were done in good time for my needs More
by Bertha8141
Employees Worked With
Teyhimba Garvey Toure
December 24, 2019
communication and response issues Volt had battery malfunction, could not even get it started, towed to Jim Ellis. Paul was responsive but couldn't get answers on when all parts would Volt had battery malfunction, could not even get it started, towed to Jim Ellis. Paul was responsive but couldn't get answers on when all parts would be delivered from the factory, took a full 10 days before finally had to get a loaner for another 3 weeks because the last part never showed up. Paul could not even get a confirmation of when it would arrive, He was just was told any day now also left voice messages and sometimes took hours or next day to get a reply- i assume Paul could not get a decent answer from the factory. as for final repairs which took about a month the car seems to be in great shape s far, alos i would have thought it would have been washed and inside windows and front area cleaned before it was finished thanks, More
by ANDREW.LEWIS613
Employees Worked With
Paul in service main person, Vladimir Kochubey
December 24, 2019
Excellent customer care. Service advisors were very pleasant and knowledgable. I was checked in promptly upon arrival and my service was completed in a timely manner. I will Service advisors were very pleasant and knowledgable. I was checked in promptly upon arrival and my service was completed in a timely manner. I will be returning for future repairs. More
by IMANI.A.GAYLE
Employees Worked With
Monica Smith
December 24, 2019
Great job I took it in for an oil change and they did a great job. It was done quickly and efficiently. The advisors are great! Well done. I took it in for an oil change and they did a great job. It was done quickly and efficiently. The advisors are great! Well done. More
by GORDON.GRAHAM7
Employees Worked With
Franco Colon Torres
December 23, 2019
Great customer service and smiles! Love my NEW car! Everyone from sales (DC and team) to finance manager are great! I'll be back for sure! Everyone from sales (DC and team) to finance manager are great! I'll be back for sure! More
by dopayne
Employees Worked With
Dennis DC Callins & I dont have his card but the young man who helped me on sales day! Awesome1, Dominique Lighten, Denis Rose
December 21, 2019
Excellent Gavin was my salesman and he was terrific. Knew the tahoe inside and out , was easygoing, and respected my time . Car was available that day though I Gavin was my salesman and he was terrific. Knew the tahoe inside and out , was easygoing, and respected my time . Car was available that day though I took delivery the next . Brandon was good sales manager . In particular I appreciated Dre getting me through the final process with little wasted time . More
by wfhipp
Employees Worked With
Gavin , Dre
