Jim Ellis Chevrolet

Excellent, Fair Service Monica was excellent! She helped walk me through my diagnostic test and when the results came she and management were more than fair - it goes a long Monica was excellent! She helped walk me through my diagnostic test and when the results came she and management were more than fair - it goes a long way to be nice, fair, and friendly. In the automobile industry it's common to assume you are being had or taken for granted as a loyal customer. I have been a Ford guy for years up until 3 years ago when I bought my first 2 Chevy's. It's people like the team over at Jim Ellis that make me want to come back for my next service and ultimately my next vehicle purchase. Thank you! More

great service - great experience I have been a client of your service center for several years, what really impresses me is that even though I have dealt with different people over th I have been a client of your service center for several years, what really impresses me is that even though I have dealt with different people over the years the experience is always the same - professional, friendly, efficient and the work is done right. Great overall experience as always More

2 tires, front brake job, oil change, wipers and recall upda Not the greatest experience with this time. Car was completed later than promised. When I picked the car up, car was not cleaned at all inside and out Not the greatest experience with this time. Car was completed later than promised. When I picked the car up, car was not cleaned at all inside and outside. 2 new tires were put on and the rear tires had 27 and 30 lbs. when I left service. I had to fill up my own tires when the low tire light was very clear on the dash. More

Easy day buying a used vehicle. Mark is a great fellow. We were waiting for my new purchase to be washed, and he bought me lunch while we waited. Filled my fuel tank before putting m Mark is a great fellow. We were waiting for my new purchase to be washed, and he bought me lunch while we waited. Filled my fuel tank before putting me on the road. He's a great dude to work with, and easy to talk to. Day of laughs and fellowship. More

In and out what email Well when I first arrived to the store there was just so many busy work at bees in the Highlander that I didn’t know where to go but was one of the se Well when I first arrived to the store there was just so many busy work at bees in the Highlander that I didn’t know where to go but was one of the service of visors got done immediately asked if I need some help get right up on it told me how long it would take and it took a little shorter I was in and out no problem More

Awesome Experience Reggie & Leland were very helpful with the process and made sure i got the right vehicle at the right price. Dominique was an absolute pleasure to wor Reggie & Leland were very helpful with the process and made sure i got the right vehicle at the right price. Dominique was an absolute pleasure to work with a made the financial process seamless and painless. The next vehicle I buy will be through a Jim Ellis dealership. More

Used vehicle purchase The sales and finance staff at the dealership were attentive, courteous,and professional. The communicated with me well and answered my questions righ The sales and finance staff at the dealership were attentive, courteous,and professional. The communicated with me well and answered my questions right away, whether phone, text or in person. More

LIARS & MANIPULATORS I was lied to, manipulated, deceived to the point of depression. Dominique Lighten did NOT honor my request by ONLY checking the finance company I was I was lied to, manipulated, deceived to the point of depression. Dominique Lighten did NOT honor my request by ONLY checking the finance company I was already with. She would NOT reply to any of my emails pertaining to her lies she had told me. Ralph Sorrentino called the police on me ONLY because I wanted to know about the deception of my contract. I was NOT loud, disrespectful nor causing a scene. My score was 693 when I had gotten there, NOW its under 550. Franklin was VERY RUDE. Nick stated my credit score PUBLICLY. Dominique Lighten has set me back 18 months in my business because she DESTROYED my credit. I'm STILL having troulbe with my NEW 2019 SILVERADO 1500...I recordings, emails AND videos, I will be contacting the media. This is my 3rd attempt of sending in my review, so I know its being deleted. More

Great and accommodating Our experience was relaxed and easy. They took the time to go over the car with detail. They made sure we didn't wait to long and were comfortable. Our experience was relaxed and easy. They took the time to go over the car with detail. They made sure we didn't wait to long and were comfortable. Everything was explained in detail. More

I had a nice time at the JIM ELLIS as I waited for car. I had a joyful time waiting for my car to be service friendl people good friendly place . Just good good people helpful very nice, you have wate I had a joyful time waiting for my car to be service friendl people good friendly place . Just good good people helpful very nice, you have water and coffee and tea, ect. More