
Jim Ellis Chevrolet
Atlanta, GA
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awesome!! A very straight forward deal. Salesman Reggie was excellent and went out of his way to assist. The car was delivered very clean and with gas. A very straight forward deal. Salesman Reggie was excellent and went out of his way to assist. The car was delivered very clean and with gas. More
Diligence My adviser was Cati Jackson (not Vladimir Kochubey) she was very focused on resolving my issue. As a new employee she is the epitome of customer sati My adviser was Cati Jackson (not Vladimir Kochubey) she was very focused on resolving my issue. As a new employee she is the epitome of customer satisfaction, hopefully she will grow even more in the area of customer service. More
Very professional especially Viadimir, an asset to any organization! Viadimir went out his way to keep me informed about the progress of my service. Great job!!! especially Viadimir, an asset to any organization! Viadimir went out his way to keep me informed about the progress of my service. Great job!!! More
Below my expectations of Jim Ellis Firstly, for a oil change and car wash, I wouldn’t think it’d take well over two hours to complete. I even had to call to check up on my car. Price of Firstly, for a oil change and car wash, I wouldn’t think it’d take well over two hours to complete. I even had to call to check up on my car. Price of the oil change was more than I was told beforehand. Also, the car wash chipped off a good bit of my decal. Lastly, the maintenance checkup didn’t even know/recognize that I had a check engine light that was on. Overall, just wasn’t all that great of service. More
Above and beyond Your staff and team were so committed to their job. They made me feel very welcome and good about the deal I was making. Awesome. Your staff and team were so committed to their job. They made me feel very welcome and good about the deal I was making. Awesome. More
Sale experience Folks were polite and respectful. Didn’t press for sale. Was able to negotiate a trade that I felt was fare. Overall experience was very good. Made su Folks were polite and respectful. Didn’t press for sale. Was able to negotiate a trade that I felt was fare. Overall experience was very good. Made sure sales manager heard the compliments about his staff that helped me More
Terrible - can’t manage timely service I had a 9 am appointment for a simple diagnostic on check engine light. Received a call at 1 that they were behind and promised car would be in by 4 I had a 9 am appointment for a simple diagnostic on check engine light. Received a call at 1 that they were behind and promised car would be in by 4 and would be updated then. Next call was at 6:30 that car wouldn’t make it in to shop at all that day and could not commit to a time it would be serviced the next day. Second time a simple appointment couldn’t be completed in a timely manner. No longer giving my business to Jim Ellis Chevy service department. More
Great experience. Already recommended a friend. Great experience. Great selection. Smooth transaction with prequalified credit before purchase. Originally went to look at a different vehicle. Afte Great experience. Great selection. Smooth transaction with prequalified credit before purchase. Originally went to look at a different vehicle. After test driving several trucks from the 14 available on the lot. I made my decision. Paperwork was a breeze. Trade in value was fair. Completely satisfied with my purchase. More
Simple service on company car Katie was very nice and accommodating. The facility was very busy the day before Thanksgiving and it was the only day I could get my car serviced. Whe Katie was very nice and accommodating. The facility was very busy the day before Thanksgiving and it was the only day I could get my car serviced. When I got there they told me it was going to take several hours. Since it was my only day off all week I was very disappointed to hear that news. But Katie got me a Lyft to and from the dealership so I was able to go home and do what I needed to do. Thank you! More
Awesome Experience!!! Leland Sims and the Jim Ellis team worked the deal of a lifetime on a 2019 Corvette Grand Sport. The entire staff was pleasant, courteous, and very r Leland Sims and the Jim Ellis team worked the deal of a lifetime on a 2019 Corvette Grand Sport. The entire staff was pleasant, courteous, and very respectful. I love this place!!! More