
Jim Ellis Chevrolet
Atlanta, GA
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Service Tech was Personable First time coming in for an oil change on my 2019 Traverse. All the staff we interacted with were friendly. However the oil change took ALOT longer th First time coming in for an oil change on my 2019 Traverse. All the staff we interacted with were friendly. However the oil change took ALOT longer than expected. We were told approximately an hour. After an hour and fifteeen minutes I checked in with the service tech and my car hadn't even been brought into the shop! Totally unacceptable. So then we had to wait an additional 20-30 minutes while they quickly brought my vehicle in and changed the oil. So definitely needed better communication. But since the staff was friendly and service tech did apologize for the delay I will be back and give the service department another chance. More
Perfect experience buying a new car. Nick Smith was great! Nick smith helped us find a car and worked hard to get us approved. He was knowledgeable and had a great positive attitude. He was by far the best car Nick smith helped us find a car and worked hard to get us approved. He was knowledgeable and had a great positive attitude. He was by far the best car sales person I have ever had the pleasure of working with. More
Excellent...As promised Excellent job in repairing my 2001 Corvette. I will return! I will return to this dealership. But hopfully not to soon. Vladimer will be my service a Excellent job in repairing my 2001 Corvette. I will return! I will return to this dealership. But hopfully not to soon. Vladimer will be my service advisor here forward. More
Gavin, Brady, and Andre were awesome! Gavin, Brady, and Andre were like triplets in sync.. They were all professional and answered every question with professionalism and ease. The time in Gavin, Brady, and Andre were like triplets in sync.. They were all professional and answered every question with professionalism and ease. The time in and out the dealership from test drive to purchase was the fastest I've ever experienced. Thanks again. More
Great service I would like say thanks to Val for his professionalism and to the mechanic that fixed my car I have not had any problem with it so I would more than h I would like say thanks to Val for his professionalism and to the mechanic that fixed my car I have not had any problem with it so I would more than happy to recommend Jim Ellis to my family and friends for service More
Great job I was in and out within 2 hours. They were very professional and overall did a great job. Very polite and I was super happy with the price. Thanks I was in and out within 2 hours. They were very professional and overall did a great job. Very polite and I was super happy with the price. Thanks More
Too confusing to find shop.. Too confusing to find the shop.rode around 3 times before I found the service department..Although, a couple of people were pleasant. Just too much go Too confusing to find the shop.rode around 3 times before I found the service department..Although, a couple of people were pleasant. Just too much going on .Your service man would not give me a discount on my oil change. So I took it to another Chevelot dealership..Too congested for me. More
Sales I enjoyed my experience at Jim Ellis. Franklin, the sales associate, was very friendly and he didn’t try to sale me something I didn’t need. He was aw I enjoyed my experience at Jim Ellis. Franklin, the sales associate, was very friendly and he didn’t try to sale me something I didn’t need. He was awesome and he was able to get me an amazing deal on my vehicle. And Dominique was just fantastic. She was so sweet and made me feel so comfortable and she explained everything so thoroughly. She is a rockstar and I believe she needs a promotion or raise because her customer service skills as spectacular! More
Jim Ellis is The Best! Jim Ellis is the best Automotive Dealership I’ve ever been to. The service whether you are purchasing or receiving a service is always impeccable. I w Jim Ellis is the best Automotive Dealership I’ve ever been to. The service whether you are purchasing or receiving a service is always impeccable. I would recommend them to anyone. More
OVERCHARGING ALERT These people try to get every dime out of you after you get them to do a diagnostic check on your car if the check engine light is on.....because they These people try to get every dime out of you after you get them to do a diagnostic check on your car if the check engine light is on.....because they know that you will take the report to another mechanic that will charge much cheaper, When you turn your car in, just mention one problem then ask them to do a diagnostic check, Because if you mention multiple problems, they will do multiple diagnostic checks then try to charge you about $150.00 for each diagnostic. NO MA'AM, NO SIR!!!! They tried to charge me $340.00 to give me my car back the same way they gave it to me. Got the nerve to say "I can put some air in your tires", with that price, I could have at least got a oil change. They should just charge a price nothing ridiculous lke 350.00 for a diagnostic check for everything. I mean for crying out loud i have a car through you guys. More