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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,255 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

November 06, 2019

Timely Professionally Service The Jim Ellis service team continues to deliver a quality experience. The service was completed in the specified time at the quoted price. Thanks so More

by GB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Colon, Vladimir Kochubey
Nov 06, 2019 -

Jim Ellis Chevrolet responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Chevrolet for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Gb, thanks for taking the time to leave a review.

November 06, 2019

Always too long. Over promise and Under Deliver. Told it would be a two hour repair. Took over 5 hours. I brought the truck in for a simple recall, oil change and tire rotation. Every time I bring More

by MNM169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Catherine Jackson
Nov 22, 2019 -

Jim Ellis Chevrolet responded

Mnm169, thank you for taking the time to leave us this review. It is deeply disappointing for us to hear that your experience fell so far below our standards. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (888) 482-5612. We look forward to hearing from you.

November 06, 2019

Service was for recall on 2017 volt The service was completed quickly. I Was given a rental car to drive in case it took more than one day. Everyone was friendly and helpful. More

by HILLRYSTN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Nov 07, 2019 -

Jim Ellis Chevrolet responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Chevrolet for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. We can't wait to see you again, have a great day.

November 05, 2019

waited over 3 hours for oil change, fluid checks and wash Everything was fine other than the amount of wait time was too long. This type of service should not require this amount of time ever! More

by CLK30328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dont remember
Nov 22, 2019 -

Jim Ellis Chevrolet responded

Thank you for giving us the opportunity to serve you. We are experiencing some growing pains and have been actively searching for new team members to help us with this issue. We apologize for the frustrations you experienced.

November 05, 2019

Great service on my 2017 Silverado 2500 Vladamir came into the lounge and updated me during the wait. Very nice guy. They took the exact amount of time he quoted when I brought the truck in. More

by RussM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Nov 06, 2019 -

Jim Ellis Chevrolet responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! At Jim Ellis Chevrolet, we value our customers and we look forward to seeing you on your next visit. Take care!

November 05, 2019

Transmission Shudder Vladimir knew exactly what the problem was I was describing and had no problem scheduling the necessary service to fix the problem the same day. More

by brianfredo13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Nov 06, 2019 -

Jim Ellis Chevrolet responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Chevrolet for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care!

November 05, 2019

Amazing! The Jim Ellis team really went above and beyond for our needs. We truly could not have done this without y'all! Thank you so much! More

by MWILSON17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garvey and Joe, Brandon Colon, Luis Valdez
Nov 06, 2019 -

Jim Ellis Chevrolet responded

Mwilson17, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

November 04, 2019

Great to work with! We shopped at two other dealerships and would have purchased a car from either one but in both instances the deal changed when we got ready to buy. Fr More

by rbrucenixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leland Sims, Dominique Lighten
Nov 05, 2019 -

Jim Ellis Chevrolet responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! We're glad we could help! Thanks again for the positive feedback, and we hope that you have a great day!

November 04, 2019

Awesome Upon waking in everyone was pleasantly nice. Not push but extremely helpful. Extremely recommend. Received a great deal. They worked well with me. I a More

by cheryldsample
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Lighten
Nov 05, 2019 -

Jim Ellis Chevrolet responded

It is great to read such wonderful comments about your recent experience with us! Thanks again for your business! Take care!

November 04, 2019

It was easy and a great buying experience They made the process easy for me to buy my dream car which was a Corvette Grand Sport. I would definitely buy from Jim Ellis again More

by juvalblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kuebler, Mark Estrella, Ron Durham
Nov 05, 2019 -

Jim Ellis Chevrolet responded

Thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

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