Jim Ellis Chevrolet

Door lock My repair was handled quickly and correctly the first time. The service advisor contacted me to let me know it was complete and covered by warranty s My repair was handled quickly and correctly the first time. The service advisor contacted me to let me know it was complete and covered by warranty so all in all, a positive experience, More

Bought a User Car; Excellent Service I spoke with Ron online about viewing a Chevy Cruze and he was very nice. He let me test drive, gave me all the numbers, and wasn’t pushy. Even his ma I spoke with Ron online about viewing a Chevy Cruze and he was very nice. He let me test drive, gave me all the numbers, and wasn’t pushy. Even his manager was nice and welcoming. I bought the car with no issues. Ron made sure the car was clean, went through servicing, and had a full tank of gas. The dealership was accommodating and offered to certify my car for a better warranty. I would definitely buy from here again. More

Disappointed Not happy with the condition of my new Tahoe when it was delivered and the ordeal I had to go through. My new Tahoe had a damaged front bumper,door di Not happy with the condition of my new Tahoe when it was delivered and the ordeal I had to go through. My new Tahoe had a damaged front bumper,door ding and was dirty inside when it was delivered. Communication with GM wasn't good. More

Great service and customer service The team is wonderful. From the time I drop off to the time I Pick up. They provide great service and knowledge as well as off a ride if needed. I The team is wonderful. From the time I drop off to the time I Pick up. They provide great service and knowledge as well as off a ride if needed. I had a flat tire and they got me in fast and did my oil change as well. More

NOT A GOOD EXPERIENCE AT ALL I took my car in for suspension issues and it did not get the attention that I feel it should have gotten. The car rides ROUGH and I was told that thi I took my car in for suspension issues and it did not get the attention that I feel it should have gotten. The car rides ROUGH and I was told that this is the way a 2019 Impala is suppose to ride!!! I DON'T THINK SO!!! I drove another Impala with the service guy and the ride was totally different. They checked it and said that there was nothing detected out of the ordinary. More

VIP SERVICE VLAD IS THE ULTIMATE PROFESSIONAL, HE MAKES ME FEEL LIKE A VIP EVERY VISIT, I GET THE ROYAL TREATMENT AND REALLY APPRECIATE THAT, I WOULD RECOMMEND VLAD IS THE ULTIMATE PROFESSIONAL, HE MAKES ME FEEL LIKE A VIP EVERY VISIT, I GET THE ROYAL TREATMENT AND REALLY APPRECIATE THAT, I WOULD RECOMMEND HIM TO ANYONE. More

Excellent The people are always polite, the place is clean and they do a excellent service to my vehicle. The people have been very honest about telling me the The people are always polite, the place is clean and they do a excellent service to my vehicle. The people have been very honest about telling me the wait time on my vehicle. More

Thanks to Vlad Vladimir is the man, and always goes the extra mile to make sure you are happy and everything is done correctly. He was able to get my air conditioner Vladimir is the man, and always goes the extra mile to make sure you are happy and everything is done correctly. He was able to get my air conditioner issue addressed before we went on vacation the next day. More

Great service I was very impressed with how efficient the staff was at the service department. I was welcomed and greeted promptly upon arrival. The staff exemplifi I was very impressed with how efficient the staff was at the service department. I was welcomed and greeted promptly upon arrival. The staff exemplifies great customer service! More

Excellent customer service Luis is awesome. He has taken care of all of my needs and has always been upfront on what I need. I will certainly keep coming back to make sure my tr Luis is awesome. He has taken care of all of my needs and has always been upfront on what I need. I will certainly keep coming back to make sure my truck is in tip top shape for years to come. More