
Jim Ellis Chevrolet
Atlanta, GA
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First oil change. I did not have an appointment of a Friday morning. Service writer said they were busy but would work me in. I left the vehicle around 10am and asked f I did not have an appointment of a Friday morning. Service writer said they were busy but would work me in. I left the vehicle around 10am and asked for pickup around 2pm. When I didn't receive a call, I went back to the shop at 4:30pm. Service writer said they didn't have time to get to me. I told him that was fine and I would reschedule. An associate went to pull my car around and couldn't find it. Once he did, he said oh, they were able to get you done. Miscommunications happen, no problem. When I got in the vehicle which I had left with half a tank of gas, the low fuel warning light was on and it was below the point it would even tell you mileage remaining. The mileage hadn't changed so apparently someone left my truck running unattended for hours. More
Professional Brandon and his team do a fantastic job and work with honesty and integrity. They always do what is right by their customers . First class work by fir Brandon and his team do a fantastic job and work with honesty and integrity. They always do what is right by their customers . First class work by first class people. More
Excellent experience My experience purchasing this vehicle I must say was very good. I was not planning on buying another car in my life time, but I did. I an very happy w My experience purchasing this vehicle I must say was very good. I was not planning on buying another car in my life time, but I did. I an very happy with my purchase. Gavin Harrison did an excellent job making the sale. As usual everyone was nice and friendly. More
Take great car if our car Vladimir is our service advisor. He is awesome. Our car is really old and we take it here because of the great service. We have a 2003 Oldsmobile Silh Vladimir is our service advisor. He is awesome. Our car is really old and we take it here because of the great service. We have a 2003 Oldsmobile Silhouette & Oldsmobile’s aren’t even listed below. More
very Good visit The visit to Jim Ellis for service was out standing and the staff very professional. I don't enjoy traveling a bit of a drive to get my vehicle servic The visit to Jim Ellis for service was out standing and the staff very professional. I don't enjoy traveling a bit of a drive to get my vehicle serviced but it is always worth the drive. More
Service the extra mile Elise and her service advisors' are really awesome. I just picked up my car from the body shop (some drivers just do not know how to park without hit Elise and her service advisors' are really awesome. I just picked up my car from the body shop (some drivers just do not know how to park without hitting your car type repair) and noticed a little trouble staring but did not think twice about it. Late Friday in Atlanta, this shop was able to get me in at 6:00 pm and replace my battery so I could have a vehicle. The following Monday I was scheduled for 55k service and again they took care of me and my Tahoe. They always take care of their customers. It is about relationships with them and it shows. Their pricing is only a few dollars more and it is worth it as it takes out the worry and I am worth it. Evanthe More
Trust I have had the same service advisor for almost 15. He is always friendly, knowledgeable, and diligent about finding out what is wrong with my vehicle I have had the same service advisor for almost 15. He is always friendly, knowledgeable, and diligent about finding out what is wrong with my vehicle and getting it fixed. More
Excellent Service, very quick Got me in for tire rotation and oil change, started work exactly as scheduled. The Shuttle Driver was very nice and got me to work in a timely fashio Got me in for tire rotation and oil change, started work exactly as scheduled. The Shuttle Driver was very nice and got me to work in a timely fashion. More
Oil change and tire rotation The service provided is very nice and I’m completely satisfied. Would definitely recommend to friends and relatives. Touch up for the car is very goo The service provided is very nice and I’m completely satisfied. Would definitely recommend to friends and relatives. Touch up for the car is very good More
Excellent The best seller ever!! Very easy and fast process, I really recommend Brian Nowlin, I am so happy with my beautiful white RAM, love the price :-) The best seller ever!! Very easy and fast process, I really recommend Brian Nowlin, I am so happy with my beautiful white RAM, love the price :-) More