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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,255 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

October 04, 2019

Loyal to Jim Ellis Chevy Nothing like a Chevy and nothing like a Jim Ellis Service Department. Love the guys there at JE Chevy Service and Vladimir! The best service! I hav More

by JSUEBIRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Oct 09, 2019 -

Jim Ellis Chevrolet responded

Your comments keep us motivated and working hard for all our guests! Thank you so much for choosing Jim Ellis Chevrolet as your first choice for service!

October 04, 2019

Customer service after the sale sucked Arrived to Pay/pick up the vehicle that had a previously agreed to buy. Vehicle was not inspected prior to purchase as I had requested. Numerous chi More

by esouth2245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Starr and Zach Gabbard
Oct 23, 2019 -

Jim Ellis Chevrolet responded

Esouth2245, customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. We appreciate you bringing this matter to our attention. We have recently made some changes in management and have great hopes that our new General Manager Ralph Sorrentino will be a better reflection of our dealerships core values. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

October 04, 2019

Pretty good service Took my Chevy Sonic to check on the check engine light and got 6 codes. They made their magic and made two warranties good, the 2 most expensive, it w More

by fcomarso3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn't meet the mechanic. But very good job done, Vladimir Kochubey
Oct 09, 2019 -

Jim Ellis Chevrolet responded

We are glad everything was completed to your satisfaction, and will be sure to share your feedback with Vladimir! Please don't hesitate to reach out if there's anything additional we can do for you.

October 03, 2019

Lack of trust in my service advisor I plan to write a letter when I have time, but we do not have any trust in the service advisor assigned to our car. More

by MSEILOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Sigman
Oct 23, 2019 -

Jim Ellis Chevrolet responded

Thanks for expressing your honest concerns with us. We are disappointed to you have left our dealership feeling this way and we would appreciate the opportunity to make this up to you. We would like the chance to talk to you further so please do call us at (888) 482-5612 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

October 03, 2019

AC outage My issue was handled in an excellent manner. The service advisor, Monica, was friendly and seemed genuinely concerned. The repair was handled in one More

by fikes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Smith
Oct 04, 2019 -

Jim Ellis Chevrolet responded

We are delighted to hear that our team gave you such a great experience! At Jim Ellis Chevrolet, we value our customers and we look forward to seeing you on your next visit. Take care!

October 03, 2019

Great experience and respectful staff I started looking for a Corvette about 2 months ago and in my experience calling dealers normally resulted in "come to the dealer" or they didn't give More

by garytlahr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Jones and Mike Fawaz
Oct 04, 2019 -

Jim Ellis Chevrolet responded

Hi, your wonderful feedback and rating means a lot to us. If you ever need anything else, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2019

Amazing Everything was amazing., Excellent relationship friendly, good price, high quality in all the vehicles, also the customer service was amazing. The co More

by ernesto.midsouth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeovani Nava
Oct 07, 2019 -

Jim Ellis Chevrolet responded

It is great to read such wonderful comments about your recent experience with us, Ernesto! Please let us know if there is ever anything else we can do for you! Safe travels!

October 02, 2019

Very smooth Service was completed in a sort period of Time. Two years ago service took a long time, but I had an older car. I had always dealt with Brandon Colon More

by KATH_WHITEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Oct 03, 2019 -

Jim Ellis Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! We appreciate your positive feedback, and we hope that you have a great day!

October 02, 2019

Excellent service Always fast and friendly service excellent work and great prices very convenient location and I will always purchase my vehicles from this dealership More

by markflenniken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sueann Turano
Oct 03, 2019 -

Jim Ellis Chevrolet responded

It is great to hear that everything was completed quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

October 02, 2019

Awesome I didn’t know if I would be able to work with a real dealer and not the buy here pay here but because of mike and nick I was not only approved for a c More

by chantelbrewer247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Porter
Oct 03, 2019 -

Jim Ellis Chevrolet responded

Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

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