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Jim Ellis Chevrolet
Atlanta, GA
4,255 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,255 reviews
September 21, 2019
Great Experience Gavin Harrison was a great salesman, showed he cared and was very attentive. The overall experience was very nice as a first time buyer. Samuel Afewor Gavin Harrison was a great salesman, showed he cared and was very attentive. The overall experience was very nice as a first time buyer. Samuel Afeworki was also pleasant More
by Shundre
Verified CustomerEmployees Worked With
Gavin Harrison, Sam Afeworki
September 20, 2019
Slow but do a good job My oil change and tire rotation took 4 hours including the complimentary wash but they did a great job and I was able to use a coupon. It’s a bit chao My oil change and tire rotation took 4 hours including the complimentary wash but they did a great job and I was able to use a coupon. It’s a bit chaotic during the check in process but the waiting room is very comfortable and have free WiFi so you can get some work done. More
by Camaro17
Employees Worked With
Monica Smith
September 19, 2019
Okay Experience It’s important to know what you want before arriving. I knew exactly what I wanted, but the process still took way too long. The dealership was defini It’s important to know what you want before arriving. I knew exactly what I wanted, but the process still took way too long. The dealership was definitely understaffed and it felt like there was just way to much wait/down time in between interactions with our associate, who if it might add wasn’t very professional and didn’t have a lot of background knowledge about the vehicle. More
by SAVANNAMASHBURN
Employees Worked With
Sergio Fragoso, Dominique Lighten
September 19, 2019
Amazing experience with Rocket! Came in on a Saturday night to purchase a car with my father . Rocket was so friendly and helpful. I loved the entire experience from the moment we wa Came in on a Saturday night to purchase a car with my father . Rocket was so friendly and helpful. I loved the entire experience from the moment we walked in to me driving off the lot with my car . Thank you ! More
by Betty
Employees Worked With
Rocket
September 19, 2019
90k + Fuel Pump Service was quick and clearly communicated. Luis was super and on top of letting me know what was happening throughout the process. Setting the appoin Service was quick and clearly communicated. Luis was super and on top of letting me know what was happening throughout the process. Setting the appointment was easy. More
by MELLERHORST
Employees Worked With
Luis Valdez
September 19, 2019
Purchase of 2012 Corvette Centennial Edition Grand Sport After driving 8 hours to get to the dealership, The folks in the used car department were super to deal with even though it was near closing tim After driving 8 hours to get to the dealership, The folks in the used car department were super to deal with even though it was near closing time on a stormy Friday Night. They were straight forward with information about the car we ended up purchasing that night. This coupled with the unusual pristine new car condition of the car is what drove us to purchase the Grand Sport. They kept the car overnight, under cover till we picked up the following morning after the storms passed, The business agent in the closing department however, seemed put out to have to do the sales paperwork and made a few comments concerning it being late and having shut down his system even though it was 830 pm when we went over to do the paperwork, This part of the experience detracts from what would have been an otherwise truly outstanding experience, More
by Doug
Employees Worked With
George Thomas Sr.
September 19, 2019
Difficult requests, decent responses Having some issues with Chevrolet Customer Care on CPO coverage of "trim" issues - Alexei's had a rough time but struck a fair balance of what Jim Ell Having some issues with Chevrolet Customer Care on CPO coverage of "trim" issues - Alexei's had a rough time but struck a fair balance of what Jim Ellis could do before significant unexpected expenses started - I REALLY appreciate the effort. Have not had many repairs done as of yet, but what had been able to be completed has been done to my satisfaction. More
by BULKRATE
Employees Worked With
Alexei Goreshnik
September 19, 2019
Great service I received great service from Vladimir and his team this past week!! I had a safety recall issue and they resolved the issue and I am very satisfied. I received great service from Vladimir and his team this past week!! I had a safety recall issue and they resolved the issue and I am very satisfied. Keep up the good work! More
by leerice00
Employees Worked With
Vladimir Kochubey
September 19, 2019
Awesome!. Great customer service from Gloria & explanations were on point! She treated us like family. Loved my first experience with buying my car. So so Happ Great customer service from Gloria & explanations were on point! She treated us like family. Loved my first experience with buying my car. So so Happy More
by JOVANA_MEDINA
Employees Worked With
Gloria Lara
September 18, 2019
Great service Reggie does a great job taking care of his customers. He is very busy but patiently takes the time to answer all questions. He did not hesitate to loo Reggie does a great job taking care of his customers. He is very busy but patiently takes the time to answer all questions. He did not hesitate to look beyond his inventory to find the car I wanted. First class service. Thanks Reggie More
by NARVYW
Employees Worked With
Reggie Stagmaier
