
Jim Ellis Chevrolet
Atlanta, GA
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Great Customer Service I was pressed for time being that I was heading back home to Texas and was able to get in and out for oil change fairly quick. Thanks I was pressed for time being that I was heading back home to Texas and was able to get in and out for oil change fairly quick. Thanks More
Purchased vehicle Nick Porter was great! Enjoyed working with him to purchase vehicle. He was very knowledgeable and was able to assist us in purchasing a 2019 Traverse Nick Porter was great! Enjoyed working with him to purchase vehicle. He was very knowledgeable and was able to assist us in purchasing a 2019 Traverse. Thanks Nick! More
Very favorable The salesperson was great in that he was very knowledgeable, explained everything and made very good recommendations. We are very pleased with the v The salesperson was great in that he was very knowledgeable, explained everything and made very good recommendations. We are very pleased with the vehicle he recommended. More
Bad experience We are a Chevrolet family, my father in law retired from GM recently, and we only buy Chevrolet. If fact our last Chevy was purchased from Elvis at yo We are a Chevrolet family, my father in law retired from GM recently, and we only buy Chevrolet. If fact our last Chevy was purchased from Elvis at your dealership. This is the only place we have taken our cars for service since moving to Georgia in May of 2017. Unfortunately on 9/11 when I took my husband’s car in to get an oil change and the tires rotated it was damaged by the service department. The service guy pointed at a spot and I was told it would get fixed so I had no problem with it and left. I should have assessed the car better before leaving but I trusted that I would be taken care of. When my husband assessed the damage it was much more than I had realized. I sent pictures to the service guy and he tells me the damage was already there. I’m scheduled to take it in Monday but have no idea if the damage will even get fixed. This has been a very stressful situation and have contacted my insurance company to see if a police report is needed. After this experience we will be taking our business to another dealership if this issue is not resolved to our satisfaction. More
It was great! Highly recommend this dealership. They are very attentive and listen to your needs and wants. Sueanne at the front desk was a delight to work with Highly recommend this dealership. They are very attentive and listen to your needs and wants. Sueanne at the front desk was a delight to work with More
customer service I have bought a work truck from Darral for the past 3 years. Without fail he has exceeded my expectations and has sold me quality trucks. I look forwa I have bought a work truck from Darral for the past 3 years. Without fail he has exceeded my expectations and has sold me quality trucks. I look forward to working with him in my time of need and he always provides great customer service. More
Excellent service I have been to other dealer before , i come to know jA dealer when I brought my chevy to their body shop they treat me fair , since then i am regular I have been to other dealer before , i come to know jA dealer when I brought my chevy to their body shop they treat me fair , since then i am regular to their service. I am glad i changed their service they are honest (which is important) and fair and fast . I am very satisfied with their service and wonderful service personells. More
Great Service I prefer Jim Ellis Chevrolet service department over other dealerships in the area. They are professional, knowledgeable, and go above and beyond to c I prefer Jim Ellis Chevrolet service department over other dealerships in the area. They are professional, knowledgeable, and go above and beyond to create a great experience for customers. Monica is fantastic! More
Good service Facility is nice and employees are helpful. It did take longer than expected but I was able to use WiFi and work while I waited. Also the shuttle serv Facility is nice and employees are helpful. It did take longer than expected but I was able to use WiFi and work while I waited. Also the shuttle service came around often so that is an option! More
Excellent customer service Alignment on Chevy SS is apparently a pain in the ---. Matthew was great in getting the right parts in a timely fashion. Vladimir and the tech (apolog Alignment on Chevy SS is apparently a pain in the ---. Matthew was great in getting the right parts in a timely fashion. Vladimir and the tech (apologies for not remembering name) who worked on the car were diligent and took care of getting it done right at a reasonable price. Many thanks to an overall professional, diligent and courteous team. More