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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,252 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,252 reviews

September 02, 2019

Awesome follow up customer service!! I LOVE my Jeep 2014 Grand Cherokee Summit Hemi 5.71!! My sales rep called to follow up on Jim Ellis customer service to make sure I was completely sat More

by ADONUSFITZPATRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalo Brantley, Franchely Reyes
Sep 25, 2019 -

Jim Ellis Chevrolet responded

Adonusfitzpatrick, thank you for taking the time to leave us this review. It is deeply disappointing for us to hear that your experience fell so far below our standards. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

August 30, 2019

Great experience Third Vehicle we have bought from this dealership. Great experience working with Don Campbell & Mario Moreland. They took the time to find us the truc More

by HAP3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Campbell, Mario Moreland, Tim Autry
Sep 01, 2019 -

Jim Ellis Chevrolet responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Chevrolet as your first choice for service!

August 29, 2019

oil change good service and my appointment time was met timely and was performed timely and very very efficiently. Vladimir was my service rep and is very hone More

by a92buick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Sep 01, 2019 -

Jim Ellis Chevrolet responded

Hello, we are so happy to read such a great review about Jim Ellis Chevrolet! Please let us know if there is ever anything else we can do for you. Safe travels!

August 29, 2019

Happy The staff that helped me was great! They catered to my needs/wants and made sure that I was happy with the deal and the car before driving off the lo More

by ashleynbirchett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Gabel, Sam Afeworki
Sep 01, 2019 -

Jim Ellis Chevrolet responded

Your comments keep us motivated and working hard for all our guests! At Jim Ellis Chevrolet, we value our customers and we look forward to seeing you on your next visit. Take care!

August 29, 2019

Bumpy start....exceptional ending I almost walked out but I hung in there and it turned around. In the end received the service I am used to but I was completely satisfied in the end. More

by MAYSTROUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica, Robert Sigman, Luis Valdez
Sep 01, 2019 -

Jim Ellis Chevrolet responded

Hi, thank you so much for your positive comments about Jim Ellis Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

August 29, 2019

GREAT CUSTOMER SERVICE! Monica is the BEST!!! Monica was very polite and professional, she made me feel like I was important and not just another person. She kept me updated on the progress of se More

by WDWAYROB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica.... The Best!!!!!!!
Sep 01, 2019 -

Jim Ellis Chevrolet responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. We hope to see you soon!

August 29, 2019

Great experience The service center was very flexible, didn't over charge me, have me a ride home, and game me regular updates on the status of my vehicle. Great overa More

by HEMANTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sueann Turano
Sep 01, 2019 -

Jim Ellis Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Chevrolet. We hope to see you soon!

August 29, 2019

Service Maintenance My first time to Jim Ellis service. I had an appointment for oil and filter change and had to wait almost 1.5 hours for me to get done. Even through More

by sheiser0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
Sep 01, 2019 -

Jim Ellis Chevrolet responded

It is great to read such wonderful comments about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 29, 2019

All's Well That Ends Well In the beginning of my service experience I was a little frustrated, but in the end everything worked out. Huge thanks to Monica and Sueann for their More

by chevydriver
Recommend Dealer
Yes
Employees Worked With
Monica, Sueann Turano
Sep 01, 2019 -

Jim Ellis Chevrolet responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Chevrolet! Thanks again for your business. Take care!

August 29, 2019

Diagnostics This was the second service center I had taken my vehicle to in less than a week because the previous center told me they didn’t hear a noise. But Jim More

by SHDEANNACOOPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica
Sep 11, 2019 -

Jim Ellis Chevrolet responded

Shdeannacooper, your positive review means a lot to us and we’re happy we could help you!

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