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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,256 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,256 reviews

June 01, 2024

Outstanding, they are the fairest dealership I have ever bought from. Great people, I would recommend this dealership for everyone. They went above and beyond my expectation. More

by mccarver1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick, Sales Msnager, Evan Hill
Jun 03, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jim Ellis Chevrolet are glad to have you as a customer. Expect the Best! General Manager Ralph Sorrentino

May 31, 2024

Took my High Country in for service kept it 5 days still had an issue that was over looked! Paid for the new service/parts no one has called me concerning the service that has to be done. More

by stacymooreb.sm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Fair
Jun 05, 2024 -

Jim Ellis Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

Jun 05, 2024 -

Jim Ellis Chevrolet responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (770) 457-8211 when you have a chance. Thank you, and we look forward to hearing from you.

May 31, 2024

Vladimir is outstanding. He has been my go-to guy for over 20 years. A great representative of the Jim Ellis team. More

by Alan Prince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Reggie Stagmaier, Leland Sims
Jun 03, 2024 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Vladimir was able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

May 29, 2024

I had to wait close to 3 months to have my car serviced, from the scheduled date. My car only needed replacement of stereo amplifier and fuse module. The insurance supplemental payment was approved quickl More

by NURSEMALE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vladimir Kochubey
May 30, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (770) 457-8211 when you have a chance. Thank you, and we look forward to hearing from you.

May 29, 2024

Vlad is a good service provider and helpful answering any questions or concerns about my car More

by mas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
May 30, 2024 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

May 29, 2024

My 30,000 mile tuneup went off without a hitch. The workers were very polite, the work was completed in the timeframe provided, and I always enjoy the mechanic’s video recap. The only downside was More

by juanjk2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ, my mechanic, 5 stars, Orlando Jeffrey
May 30, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Expect the Best! Service Manager Mr. David Theriault

May 27, 2024

Loan Pham was an excellent coordinator for auto repairs on my 03 Chevy Malibu. Your shop did an excellent job repairing the electrical problem! Thanks! More

by moushegianr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan Pham
May 29, 2024 -

Jim Ellis Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 25, 2024

Hello Reggie helped My wife buy a car. He has sold more than two dozen vehicles to myself and family members. He always make sure you have all the information needed to make the best choic More

by leo g
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier, Zach Gabel
May 28, 2024 -

Jim Ellis Chevrolet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

May 24, 2024

My trip to your service center was a wonderful experience! Everyone is friendly, welcoming and helpful. The waiting room was very neat and clean. More

by PalmTr3mAn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Caicedo
May 27, 2024 -

Jim Ellis Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 24, 2024

I presented a problem with the turn signal switch and requested repair or replacement. The requested service was resolved quickly and satisfactorily. More

by jays-beltway.0u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan Pham
May 27, 2024 -

Jim Ellis Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

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