
Jim Ellis Chevrolet
Atlanta, GA
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My 26th car with Jim Ellis dealerships. My forth car with Reggie at Chevrolet. Reggie was so busy taking 2020 corvette owners Leeland had to assist. Very pleased with this purchase of th My forth car with Reggie at Chevrolet. Reggie was so busy taking 2020 corvette owners Leeland had to assist. Very pleased with this purchase of the Camaro ZL1 1LE More
Tire Damage Quickly Resolved Monday afternoon I noticed a sizable metal spike in my left rear tire. Thankfully, it wasn't yet flat, and I quickly wheeled into Jim Ellis Chevrolet Monday afternoon I noticed a sizable metal spike in my left rear tire. Thankfully, it wasn't yet flat, and I quickly wheeled into Jim Ellis Chevrolet for Service. Robert Sigman quickly confirmed my extended warranty tire coverage and the team got to work. I was out with a new tire in no time. The last think you want in Atlanta in August (or any time!) is a flat tire on the side of the road! Many thanks to Robert and the team-crisis averted! More
Very good but a bit expensive. The service was very good. My car failed emissions and I had to replace the catalytic converter. It was replaced without charge because of warranty. B The service was very good. My car failed emissions and I had to replace the catalytic converter. It was replaced without charge because of warranty. But there was other work to be done in order to fix this issue that was not covered under warranty. It cost way more than I expected - close to $1,000. I just thought if I had been able to shop around I probably would have been able to find someone to do the same job for a lot cheaper but that would have been extremely inconvenient to go to two places. More
Experience at the Service center At this service center everyone is very professional the wait is not so bad. They keep you updated on what's going on all the time. At this service center everyone is very professional the wait is not so bad. They keep you updated on what's going on all the time. More
"Excellent service" By far the best experience we had in a car dealership. The transaction was transparent and direct.They go beyond customer service. That's why we went By far the best experience we had in a car dealership. The transaction was transparent and direct.They go beyond customer service. That's why we went to them right away to look for a used car. More
2014 Silverado My salesman must’ve been new , he didn’t have a clue and was forgetting to do things he was supposed to do , waited 5 1/2 hours for everything to be My salesman must’ve been new , he didn’t have a clue and was forgetting to do things he was supposed to do , waited 5 1/2 hours for everything to be done, & he still forgot to give me the spare key & fill up my tank , other than that I like Jim Ellis Chevy. More
A Good Dealership The sales worker she doing a good job, she was so friendly and she explained everything that we needed to know about the truck, thanks for everything The sales worker she doing a good job, she was so friendly and she explained everything that we needed to know about the truck, thanks for everything More
Simply the Best I had scheduled service for August 19th and had to cancel and make a new time. No problem. It's always no problem at Jim Ellis. My favorite rep Sueann I had scheduled service for August 19th and had to cancel and make a new time. No problem. It's always no problem at Jim Ellis. My favorite rep Sueann waited on me. We always have such a great conversation and she is such a wonderful human being. I expected to be there for a while since my appointment was at 2:00pm. But I was pleasantly surprised that it took about an hour and I was on my way before rush hour started. And rush hour in Atlanta is a hot mess. So as always, thank you Jim Ellis for having such a professional and helpful staff. See you at 45000 miles. More
Bought a new Yukon XL Salespersons found the vehicle, price & features desired. Finance manager was VERY helpful BUT process TOO Long, too many papers, too many signatures. Salespersons found the vehicle, price & features desired. Finance manager was VERY helpful BUT process TOO Long, too many papers, too many signatures. Simplify the finance process or give customers a week to pre-read the paperwork. Still waiting on the missing Operator's Manual that goes with the vehicle. Manual is needed to complete set up of the vehicle's many features. Please send Priority Mail, or if near our work or home, let us know and we will meet someone to pick it up. Really appreciated the vehicle being delivered to our place of business, detailed and ready to drive. Overall, good experience and would buy from Jim Ellis dealership again. More
Amazing service! This was the best service experience I've ever had hands down at any Chevrolet dealership. Thank you for the great energy. I felt very welcomed. This was the best service experience I've ever had hands down at any Chevrolet dealership. Thank you for the great energy. I felt very welcomed. More