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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,252 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,252 reviews

August 12, 2019

Great service! My truck works great and when the shuttle service was too far away from me they got a Lyft driver to come and get me! More

by mrsmartin729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sueann Turano
Aug 14, 2019 -

Jim Ellis Chevrolet responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Chevrolet for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 12, 2019

Always awesome friendly, courteous service Friendly and courteous service. Get you done as quickly as possible without missing a beat. Always willing to help and answer any question you may h More

by SDSCAMARO2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sigman, Reggie Stagmaier, Sueann Turano
Aug 14, 2019 -

Jim Ellis Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Thank you and we hope to be of service to you again!

August 11, 2019

Very disappointed I feel we were lost in the shuffle-purchased a used vehicle on Saturday-did not pick up the car until Friday-after calling everyday 2 to 3 times a day More

by kslooft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David
Sep 01, 2019 -

Jim Ellis Chevrolet responded

Thank you for bringing this matter to our attention. We are so sorry your felt lost in the shuffle, it certainly wasn't our intentions. We hope that we were able to resolve your concerns over the weekend with the missing piece for your vehicle. Please reach out if we can be of further assistance.

August 09, 2019

Corvette purchase Jim Ellis Chevrolet staff were friendly and attentive to my needs and concerns about my purchase. I was from out of state but that didn’t bother them More

by jury.john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier, Tim Autry
Aug 10, 2019 -

Jim Ellis Chevrolet responded

Your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Chevrolet, we value our customers and we look forward to seeing you on your next visit. Take care!

August 09, 2019

Jim Ellis Chevrolet Service Delivers! Being somewhat obsessive-compulsive with my Corvette, my needs on the service aisle needs are never simple. Vladimir Kochubey follows my car through t More

by andersendavid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, the courtesy van driver, is a wonderful ambassador for Jim Ellis Chevrolet. , Vladimir Kochubey
Aug 10, 2019 -

Jim Ellis Chevrolet responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

August 09, 2019

Battery Replacement I took my car into Jim Ellis for a battery replacement. I expected to pay the advertiesed $174.99 but was charged over $100 more for additional labor. More

by JLPOULIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vladimir Kochubey
Sep 01, 2019 -

Jim Ellis Chevrolet responded

Hello Jlpoulin, thank you; we appreciate your feedback and your business and we apologize about the miscommunication over pricing. We will share your concerns with our Service Manager, Brandon Colon and please feel free to contact him directly if you would like to discuss this matter in detail, brandonc@jimellis.com

August 09, 2019

Friendly service The staff was really friendly at check-in; I left the car and needed a ride for which Lyft was arranged. I was not able to get a ride back as no one More

by SUNDEEP.CHAUDHRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sueann Turano
Aug 10, 2019 -

Jim Ellis Chevrolet responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Chevrolet for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 08, 2019

Great customer service I took my car in for its way overdue 45,000 mile service. Pricey, but I was already pre-warned from the previous service. As usual it was done in a ti More

by csmalls62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
Aug 10, 2019 -

Jim Ellis Chevrolet responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Chevrolet. Thank you and we hope to be of service to you again!

August 08, 2019

Great experiance at Jim Ellis Chevrolet I knew what I wanted and was internet shopping and had contacted 3 other dealerships (besides Jim Ellis) that had suitable vehicles. While waiting for More

by midyear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Harrison, Tim Autry
Aug 10, 2019 -

Jim Ellis Chevrolet responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2019

Oil Change Appointment scheduling was easy. Sueann did a great job on in intake. Work completed quickly. It was more expensive than I thought it should be. More

by LISACFLOWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sueann Turano
Aug 10, 2019 -

Jim Ellis Chevrolet responded

Hi, it is great to hear everything was done quickly and to your satisfaction. Thank you and we hope to be of service to you again!

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